Lakeshore Screen Printing and Embroidery is seeking a motivated, organized, and customer-focused Marketing, Sales, Data Entry & Customer Service Representative to join our team. This position will support our marketing and sales efforts, maintain product information, create and manage online web stores, and provide excellent customer service. The ideal candidate is comfortable using WordPress, Google Sheets, social media platforms, and online systems. Experience in graphic and web design is a plus, but not required. Responsibilities Enter and maintain accurate product, customer, pricing, and order information in our database Create, update, and manage online web stores for customers, teams, schools, businesses, and organizations Add product listings, descriptions, pricing, images, and other store information Use WordPress to update website content and product information Promote company services, products, and completed projects on social media Help develop social media content, including posts, photos, promotions, and announcements Respond to customer questions through phone, email, social media, and in person Assist with sales by responding to leads, preparing quotes, following up with customers, and helping customers select products and services Build and maintain positive customer relationships Enter and update information accurately using Google Sheets and other online tools Assist with marketing campaigns, promotions, and business development Coordinate with production and office staff to help ensure orders are completed accurately and on time Perform general administrative and customer service duties as needed Qualifications Experience in marketing, sales, customer service, data entry, or office administration Experience with WordPress Experience using Google Sheets and Google Workspace Familiarity with social media platforms such as Facebook and Instagram Excellent attention to detail Ability to learn new software and online systems quickly Comfortable communicating with customers and following up on sales opportunities Self-motivated, dependable, and able to work independently Ability to manage multiple projects and meet deadlines Experience with online stores, e-commerce, apparel, screen printing, embroidery, or promotional products is a plus

Pay:

From $19.00 per hour Expected hours: 25.0 - 40.0 per week

Work Location:

In person