Job Title:

Internet Sales/Internet Manager (Automotive Dealership)

Location:

Mercedes-Benz of Northern Arizona -

Flagstaff, AZ Job Type:

Full-Time About Us:

Mercedes-Benz of Northern Arizona is a fast-growing automotive dealership focused on delivering a modern, customer-first buying experience. We're looking for a driven and organized Internet Sales Manager to lead our digital sales efforts, manage incoming leads, and convert online inquiries into showroom traffic and vehicle sales.

Position Overview:

The Internet Sales Manager is responsible for handling all online sales leads, managing CRM activity, and ensuring fast, professional follow-up with potential customers. This role is critical to increasing appointment set rates, show rates, and overall dealership revenue.

Key Responsibilities:

Respond to all internet leads (email, chat, phone, third-party sites) promptly and professionally Manage and maintain CRM system (lead tracking, follow-up, notes, reporting) Set, confirm, and track customer appointments Work closely with the sales team to ensure smooth handoff of appointments Monitor lead sources and performance metrics Develop and implement strategies to improve conversion rates Maintain consistent communication with customers throughout the buying process Ensure all communications align with dealership standards and brand voice

Qualifications:

Previous automotive internet sales or BDC experience required. Strong communication skills (written, phone, and digital) Experience with CRM systems ( Elead, CDK , Vauto etc.) Highly organized and detail-oriented Ability to work in a fast-paced, high-volume environment Self-motivated with a strong desire to hit and exceed targets

Compensation & Benefits:

Competitive performance-based bonuses Health, dental, and vision insurance Paid time off Ongoing training and career growth opportunities Why Join Us? High lead volume and strong marketing support Growth-oriented dealership with advancement opportunities Supportive team environment focused on success How to

Apply:

Submit your resume and a brief summary of your experience to anna@mercedesarizona.com.

Work Location:

In person