Yates Buick GMC is a family-owned and operated dealership located in Goodyear, Arizona. For over 40 years, Yates Automotive has proudly served Arizona's West Valley, building a strong reputation for exceptional customer service, community involvement, and long-lasting relationships with our customers. Our success is driven by an outstanding team of automotive professionals and a positive, collaborative work environment. At Yates Buick GMC, we believe our people make the difference. We offer competitive pay and benefits, opportunities for advancement, and a supportive and responsive management team. We are currently seeking an experienced Automotive Desk Manager to join our sales leadership team. In this role, you will be responsible for helping oversee daily sales operations, structuring deals, supporting and coaching the sales team, managing inventory and customer opportunities, and ensuring every customer receives an efficient, professional, and transparent dealership experience. Key Responsibilities Desk and structure new and pre-owned vehicle transactions. Work closely with sales consultants to maximize opportunities and successfully close deals. Review deal structures, pricing, trade values, incentives, and financing options. Ensure deals are structured accurately and in accordance with dealership policies. Assist sales consultants with customer negotiations and closing when needed. Monitor showroom traffic, internet leads, appointments, and follow-up activity. Help maintain strong CRM processes and ensure customer opportunities are properly managed. Coach, train, and motivate sales team members to improve performance. Monitor individual and department sales goals and help drive results. Work closely with the Finance Department to ensure smooth and efficient deal transitions. Coordinate with the Used Vehicle Department regarding appraisals, trades, and inventory. Maintain knowledge of current Buick and GMC products, programs, incentives, and promotions. Help ensure new and pre-owned inventory is properly merchandised and priced. Maintain a professional, positive, and customer-focused sales environment. Resolve customer questions or concerns professionally and efficiently. Support dealership leadership with daily operations and overall sales department performance. Qualifications Previous automotive dealership sales management or desk management experience preferred. Strong understanding of automotive sales, deal structuring, financing, and dealership operations. Proven leadership and team-building abilities. Strong closing, negotiation, and communication skills. Ability to work effectively in a fast-paced dealership environment. Strong organizational and multitasking skills. Experience with dealership CRM and desking software. Customer-focused mindset with a commitment to providing an exceptional experience. Knowledge of Buick, GMC, and General Motors programs is a plus. Education High school diploma or equivalent required. Additional automotive sales or management training is preferred. Benefits Competitive compensation. Health and dental insurance. Retirement plan options. Employee discounts on vehicles and automotive services. Opportunities for professional growth and advancement. Supportive, family-owned dealership environment. Join the Yates Buick GMC Team If you're an experienced automotive sales professional or manager looking for an opportunity to grow with an established, family-owned dealership, we'd like to hear from you. Join a team that has been serving Arizona's West Valley for over 40 years and continues to grow while staying committed to its customers, employees, and community. Our people make the difference. Apply today to join Yates Buick GMC.

Job Type:

Full-time Pay:

$50,000.00 - $150,000.00 per year

Benefits:

401(k) 401(k) 4% Match Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person