The Ontario Airport Hotel & Conference Center, soon to become a Hyatt Regency, is seeking a driven, relationship-focused Sales Manager to join our growing Sales & Marketing team. As our hotel undergoes a remarkable transformation, this role will play a critical part in positioning the newly renovated hotel as the premier hospitality destination in the Ontario market. The Sales Manager is responsible for proactively generating new business, developing strategic client relationships, and increasing hotel revenue through guest rooms, meetings, events, and catering opportunities. This individual will identify new market opportunities, conduct outside sales activities, and partner with hotel leadership to achieve revenue goals while delivering exceptional service throughout the sales process. Essential Duties & Responsibilities Prospect, solicit, and secure new business opportunities through outside sales calls, networking events, cold calling, referrals, and client appointments. Develop and execute strategic sales plans to achieve and exceed assigned revenue goals. Build and maintain strong relationships with corporate accounts, group organizers, meeting planners, travel partners, and community organizations. Generate new business for guest rooms, meetings, conferences, social events, and catering opportunities. Conduct hotel tours and professionally showcase the hotel's newly renovated guestrooms, meeting space, and amenities. Prepare proposals, contracts, and presentations tailored to client needs. Negotiate rates and agreements within established hotel guidelines. Maintain an active sales pipeline and accurately manage client activity within the hotel's CRM system. Represent the hotel at industry events, networking functions, trade shows, and community organizations to promote the property. Partner closely with Operations, Revenue Management, and Food & Beverage teams to ensure successful execution of group programs and events. Monitor competitor activity and local market trends to identify opportunities for growth. Prepare weekly sales reports, forecasts, and account updates for leadership. Maintain exceptional customer service before, during, and after the sales process to encourage repeat business. Perform other duties as assigned.

Qualifications:

Previous Hotel Sales Manager Experience required Hyatt experience preferred. A degree in hospitality management, business administration, marketing, or a related field is often preferred. Strong customer service skills are essential for building relationships with clients and understanding their needs. Previous sales experience; Experience in sales, particularly within the hospitality industry, is crucial. Excellent negotiation skills to secure contracts and close deals.

Availability :

The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands

Additional Responsibilities :

Please be aware that this job description is not intended to provide an exhaustive list of activities, duties, or responsibilities required of the employee for this position. Why Join Us? Our team is built on three CORE values: we're trustworthy, approachable, and just the right amount of visionary. That means you can count on us, feel comfortable being yourself, and get excited about where we're headed together. As our Sales Manager, you'll be instrumental in introducing the newly renovated hotel to the market, building lasting client partnerships, and driving the business that will shape our successful transition into a Hyatt Regency. If you're passionate about hospitality, relationship building, and creating new opportunities, we'd love to have you on our team. Manhattan Hospitality Advisors is committed to equal employment opportunity. We provide equal opportunities to all qualified applicants regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by law.

Job Type:

Full-time Pay:

$75,000.00 - $85,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Experience:

Sales management: 3 years (Required)

Work Location:

In person