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Inteplast Group Ltd.

Inside Sales Manager

Pay: Not specified

Posted: 6 weeks ago

Location: Petaluma, CA (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/27/2026

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Based on California data

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What they do

An Inside Sales Manager is responsible for driving inside sales across the organization. Generating qualified leads for the organization and passing to business development team. Identifying opportunities for upselling within existing customers.

$120,331 / year median in California

-7% projected decline

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Job Description

Position Summary:

Responsible for leading and managing the Inside Sales team to drive sales growth, maximize customer satisfaction, and achieve profitability within the assigned territory. Provides coaching, direction, and performance management to Inside Sales Associates while ensuring effective sales strategies, customer service, and day-to-day sales operations. Develops and implements plans to expand the customer base, strengthen customer relationships, and increase sales opportunities in alignment with company goals and values. Partners cross-functionally with Sales, HR, Purchasing, and other departments to support team development, operational efficiency, and overall business growth. What you'll do: Ability to coach, lead and support the existing inside sales team. Partner with HR to develop performance improvement plans up to and including staff upgrades. Create an optimal inside sales schedule that best supports customer service. Set up staff reception area to provide warm greeting for CW guests. The Inside Sales Manager will own and manage the Non-Stocked Item (NSI) Process.

NSI Process:

Sales reps submit a Reorder Request for items that aren't stocked and the manager goes on to approve it Requests must be made by Thursday end of day so Inside Sales Manager can organize requests by region. Weekly Monday Meetings will be held with Regional Sales Managers to approve or deny NSI requests. Decisions will be based on size of customer, how many items they currently buy, value of requested item, and possible profit gains. Once the Inside Sales Manager has list of approvals and denies, they will communicate this information with the sales rep via e-mail. Approvals will be sent to the buyer for ordering. Inside Sales Manager will then track the purchasing flow and notify the rep when product lands. Sales must ship all NSI's the next day.

About you:

5-7 years of experience in Food Service sales management. Local resident to the defined geographic area is preferred. Food Service Experience is a must. Experience with Microsoft Excel. Extensive experience in all aspects of Relationship Management. Strong understanding of Food Service customers and market dynamics and requirements. #LI-LD1 #

LI-ONSITE

#IND1