An Assistant Sales Manager assists sales mangers in planning and directing sale of products or services to customers. Coordinates sales distribution. Establishes sales territories, quotas and/or goals for staff, and provides training for sales representatives. Analyzes sales data to monitor customer preferences and develops strategies for increasing sales.
Handle leads generated through various online channels such as the dealership's website, third-party listing sites, social media platforms, and email campaigns. Responding to
Inquiries :
Promptly responding to customer inquiries via email, text, or phone calls, providing information about vehicle availability, pricing, and finance/lease options.
Building Relationships :
Establishing and maintaining strong relationships with potential customers through effective communication and follow-up to convert leads into appointments.
Virtual Showroom Management :
Managing the dealership's online showroom by ensuring accurate vehicle listings, including detailed descriptions, high-quality photos and videos.
Customer Service :
Providing excellent customer service throughout the online process, addressing any concerns or questions customers may have and ensuring a positive experience. CRM (Customer Relationship Management)
Management :
Utilizing CRM software to track customer interactions, manage leads, and follow up with prospects to nurture them through the sales funnel.
Market Research :
Staying updated on industry trends, competitor activities, and market demands to adjust online sales strategies accordingly and stay competitive.. Adherence to
Policies and Regulations :
Ensuring compliance with dealership policies, industry regulations, and legal requirements related to online sales and customer data privacy.
Requirements:
Education :
A high school diploma or equivalent
Sales Experience :
Previous experience in automotive sales or internet sales.
Digital Proficiency :
Proficiency in using digital tools and platforms is essential. Should be comfortable with email and text communication using CRM software.
Customer Service Skills :
Excellent communication skills and a customer-focused mindset are crucial for building relationships with potential buyers and providing exceptional customer service throughout the appointment process.
Negotiation Skills :
Strong negotiation skills are necessary for discussing pricing, financing & Leasing options with customers.
Technical Aptitude :
Basic technical knowledge of automobiles and their features is beneficial for effectively presenting and discussing vehicle specifications with customers.
Organizational Skills :
The ability to manage leads, follow-up tasks, and sales activities efficiently is important. Should be well-organized and able to prioritize tasks to meet deadlines and appointment goals.
Adaptability :
The automotive industry is dynamic, and sales strategies may evolve over time. Should be adaptable and open to learning new technologies and sales techniques to stay competitive.
Valid Driver's License :
A valid driver's license is required
DMV Salesperson License :
A valid salesperson license issued by DMV is required
Note:
This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Job Type:
Full-time Pay:
$8,000.00 - $12,000.00 per month
Benefits:
401(k) Employee discount Health insurance Vision insurance
Compensation Package:
Bonus opportunities
Experience:
Automotive sales: 1 year (Required)
Language:
Spanish (Preferred)
License/Certification:
automotive salesperson license (Required) Ability to
