Director of Business Development & Operations Quad Nurse | Ocala, FL About the Opportunity Quad Nurse is seeking a Director of Business Development & Operations to help lead the company's next stage of growth. This is a hands-on leadership role for someone who knows how to build healthcare referral relationships, turn those relationships into qualified opportunities, and follow opportunities through to successful client starts. Just as importantly, this leader understands what must happen operationally to ensure new clients receive a responsive, high-quality experience. The ideal candidate may currently be a successful Business Development Manager, Account Executive, Community or Clinical Liaison, Care Consultant, Referral Development Leader, or healthcare operations professional who is ready to step into broader leadership. This is not a traditional sales role, and it is not a traditional operations role. Success requires both. What You'll OwnPrivate-Pay Growth & Business Development You will take primary responsibility for building and growing Quad Nurse's private-pay referral pipeline. Build productive relationships with physicians, hospitals, rehabilitation providers, case managers, senior living communities, elder care professionals, and other referral partners Develop referral relationships across Ocala and priority North and Central Florida markets Identify and pursue qualified private-pay opportunities Own opportunities from initial referral through assessment, follow-up, conversion, and client start Maintain disciplined follow-up with prospects and referral partners Build repeat business from productive referral sources Represent Quad Nurse at community, healthcare, networking, and relationship-building events Track pipeline activity, conversion, outcomes, and reasons opportunities are won or lost Work with leadership to identify new market opportunities and sources of growth We are looking for someone who understands that activity is not the same as growth . Success will ultimately be measured by qualified opportunities, conversion, retained clients, and the strength of the referral pipeline. Operations & Client Experience Growth only works when the organization is prepared to deliver. Maintain visibility into intake, scheduling, caregiver capacity, and service readiness Help ensure new referrals move quickly and consistently through the intake process Strengthen handoffs between referral development, intake, scheduling, and care delivery Identify operational barriers that could prevent or delay a successful client start Support accountability and consistent execution across operational functions Help resolve client and caregiver concerns before they require CEO involvement Ensure growth activity remains aligned with Quad Nurse's ability to deliver exceptional care Who We're Looking For We are less interested in your current title and more focused on what you have accomplished. 3+ years of successful business development, referral development, account management, healthcare operations, or related experience Experience in home care, home health, hospice, senior care, healthcare staffing, rehabilitation, or a related healthcare environment strongly preferred Demonstrated ability to develop professional referral relationships and turn those relationships into business opportunities Evidence of personal contribution to client starts, admissions, revenue, service hours, referrals, or another measurable growth outcome Strong follow-up and pipeline-management discipline Sound operating judgment and an understanding of how sales, intake, staffing, and service delivery work together Excellent communication and relationship-building skills An ownership mentality and willingness to work in a growing, entrepreneurial organization Comfort working both in the office and in the community Valid driver's license and reliable transportation A nursing or clinical credential is not required. Clinical decisions remain with Quad Nurse's clinical leadership. What Success Looks LikeDuring Your First 90 Days You will learn the Quad Nurse business, establish visibility into the existing referral pipeline, identify priority referral accounts, and begin building a disciplined business-development rhythm.

You will be expected to:

Develop meaningful referral-source activity Maintain clear next steps for qualified opportunities Strengthen follow-up Help improve the movement of opportunities from referral to assessment to client start

Over Time, Success Means:

A growing and diversified private-pay referral pipeline More qualified private-pay opportunities Improved referral-to-client-start conversion Strong repeat relationships with productive referral sources New clients who remain successfully in service Better coordination between growth and operational capacity Fewer routine operational issues requiring CEO involvement About Quad Nurse Quad Nurse is an Ocala-based nurse registry serving individuals and families who need dependable care at home, from support for aging loved ones to skilled nursing for people with complex medical needs. We believe exceptional care starts with understanding the person, responding quickly, and connecting families with experienced nurses and caregivers who can meet their needs. We're growing, and we're looking for a leader who wants to help build what comes next.

Compensation Base Salary:

$75,000-$85,000, commensurate with experience

Performance Incentive:

Additional compensation tied to private-pay growth, conversion, retained client starts, and operational performance To Apply Please submit your resume and a brief note describing your experience developing healthcare referral relationships and the measurable growth outcomes you have personally helped produce.

Pay:

$75,000.00 - $85,000.00 per year

Work Location:

In person