Duties and Responsibilities:

Manage and motivate the Inside Sales Representatives TeamSet and track sales targets for your teamSuggest and implement improvements in the sales administration processCoordinate department projects to meet deadlinesReport on sales metrics and suggest improvementsPrepare monthly, quarterly and annual sales forecastsUse customer feedback to generate ideas about new features or productsResearch and discover methods to increase customer engagementEnsure sales, finance and legal policies and procedures are metBuild an open-communication environment for your teamLiaise with Marketing and Product Development departments to ensure brand consistency and increase salesOther duties as assigned.

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

QualificationsRequired Qualifications:

Proven work experience leading a team of Inside Sales RepresentativesHands on experience with CRM software, MS Excel, and business intelligence tools.

In-depth understanding of the sales administration processExcellent interpersonal and communication skillsStrong analytical and organizational skillsNumerical abilities and problem-solving attitudeAbility to work with a remote teamSome travel required.

Preferred QualificationsBSc degree in Sales, Business Administration or relevant field preferredExperience using various call center software is a plusEnglish/Spanish bilingual a plus.

HVAC experience a plusSalesforce experience a plus

Education/Experience:

BSc degree in Sales, Business Administration orrelevant field. 3-5 years

Work Environment:

Ability to Travel as required.

Physical Demands Demand FrequencySedentary

• Lifting 0-10 pounds OccasionalLight Lifting
• 10-20 pounds OccasionalModerate Lifting
• 20 to 50 pounds NeverHeavy Lifting
• 50 to 100 pounds NeverPulling/Pushing, Carrying NeverReaching or working above shoulder NeverWalking FrequentStanding FrequentSitting FrequentStooping NeverKneeling NeverRepeated Bending NeverClimbing NeverDesk Work/Computer use/Telephone use ConstantOperating a motor vehicle FrequentOperating a commercial vehicle NeverOperating warehouse equipment, forklift, baseloid lift etc NeverOther
• Talk, Drive, visit customers etc.

FrequentEEO Statement:

Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.

Job AcknowledgmentSince the duties, responsibilities, qualifications and competencies described here are necessarily subject to change, I acknowledge that revisions to the job description may occur. All such changes will be communicated, and I understand that revised information may supersede, modify, or eliminate existing statements in the job description document. I have received the job description, and I understand that it is my responsibility to read, understand, and be able to perform the work described herein and revisionsmade to it.

Job SummarySubsidiary:

Gemaire DistributorsBusiness Title:

Inside Sales ManagerObjective:

We are looking for an experienced Inside Sales Manager to lead and develop a high-performing team of Inside Sales Representatives, focused on delivering profitable sales growth, exceptional customer engagement and strong business results. The Inside Sales Manager will set clear expectations, coach and develop sales talent, drive accountability and execute strategies that support revenue and customer objectives. This role will leverage sales analytics and customer insights to identify growth opportunities, improve sales effectiveness, and partner cross-functionally to execute strategic initiatives and achieve organizational goals.