District Manager Dunkin' | ZSC Enterprises Norcross, GA Job Details Full-time $60,000 - $65,000 a year 1 day ago Qualifications Food and beverage product quality management Kitchen health and safety standards Food service health code compliance Increasing staff retention rates Branding consistency Competitive analysis Employee engagement strategy Labor cost analysis Processing cash transactions Employee retention Mid-level Leadership development Team development Hiring Profit & loss Sales performance monitoring (sales process improvement strategies) Kitchen cost control Sales growth strategy Hospitality industry experience Financial control management Industry trends Retail store experience Sales coaching Customer engagement Sales revenue analysis Recruiting Computer skills Financial performance measurement Talent career development Conducting staff training sessions as a store manager Full Job Description The District Manager provides leadership, coaching, and direction to approximately 5-7 Dunkin' restaurants . The DM is responsible for developing Restaurant Managers, driving sales and profitability, ensuring Brand standards, and delivering an excellent guest experience. Key Responsibilities Leadership & People Recruit, train, coach, and develop Restaurant Managers. Build a culture of accountability, teamwork, and high performance. Develop future leaders and maintain strong management teams. Operations & Brand Standards Ensure restaurants meet Dunkin' Brand, food safety, cleanliness, and operational standards. Conduct regular store visits and follow up on action plans. Ensure successful execution of LTOs, promotions, new products, and Brand initiatives. Sales & Guest Experience Drive sales, transactions, guest satisfaction, and loyalty. Understand local market and competitor trends. Coach teams on speed, service, accuracy, and hospitality. Support local marketing and sales-building initiatives. Financial Performance Manage labor, food cost, waste, and controllable expenses. Review sales and P&L performance and create action plans to improve profitability. Ensure proper cash handling and operational controls. Communication & Execution Set clear goals and expectations for each restaurant. Analyze performance and hold managers accountable for results. Partner with franchise ownership and Dunkin' Brand Field Operations. Lead district meetings and communicate company priorities. Qualifications 3+ years of multi-unit restaurant, retail, or hospitality experience preferred. Strong leadership, communication, coaching, and problem-solving skills. Basic financial and computer skills. Guest-focused with strong business acumen. Ability to work in a fast-paced environment and travel between restaurants. District Manager Success Measures The District Manager will be evaluated on the overall performance and development of the assigned restaurant portfolio, including: Sales Growth Restaurant Profitability Labor & Food Cost Management Guest Satisfaction Speed of Service Food Safety Brand Standards & Operational Execution Manager Retention & Development Employee Engagement Training Completion LTO & Marketing Execution Restaurant Readiness & Cleanliness Action Plan Completion Overall Restaurant Performance

REQUIREMENTS

You are applying for employment with an independent Dunkin' franchisee, not Dunkin' Brands, Inc., Dunkin', or any of their affiliates. Any information you provide as part of the application process will be shared only with the franchisee. If you are hired, the franchisee will be your sole employer. Dunkin' franchisees are independent business owners who are responsible for their own employees and independently determine wages, benefits, scheduling, and other employment policies, which may vary by franchise location.