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Savvee Inc

Program Management SME

Career Insights for Client Delivery Director

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What they do

A Client Delivery Director is responsible for managing the operational service and delivery of client accounts and creates strong consultative client relationships that result in long-term client satisfaction and high retention rates.

$174,806 / year median in Maryland

+1% projected growth

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Job Description

Job Requirements Camp Springs, MD Dept of Homeland Security Polygraph not specified Senior Level Career (10+ yrs experience) $115,000 - $130,000 Job Description Savvee Inc. is seeking a seasoned Program Management SME to support our federal client onsite in Camp Springs, MD. The ideal candidate will act as a trusted partner to government stakeholders, guiding complex, multi‑agency initiatives from strategy through delivery. If you excel at balancing operational priorities, translating performance data into clear insights, and providing executive‑level guidance to drive informed decision‑making, this position could be a good fit for you.
ESSENTIAL FUNCTIONS
  • Serving as the primary customer Point of Contact, or POC.
  • Leading program execution across people, process, and technology.
  • Managing budgets, staffing, schedules, and risk.
  • Coordinating across the client's departments.
  • Overseeing Agile adoption, governance, and reporting.
  • Driving data‑driven decision making and performance metrics.
  • Providing executive‑level briefings and recommendations.
  • Performing additional duties as assigned in support of evolving contract requirements and client needs.
  • Understanding the organizational policies and procedures for accuracy of solutions and deliverables to the client.
  • Demonstrating a commitment to quality and customer support.
REQUIRED EDUCATION AND TRAINING
  • Master's degree in Business Administration, Public Administration, Information Technology, or a related field
  • One or more of the following certifications: PMP, PgMP, Agile, SAFe, or similar professional certification
MINIMUM EXPERIENCE AND SKILLS REQUIRED
  • Ten or more years of progressive program or project management experience
  • Five or more years of managing large-scale federal programs
  • Five or more years supporting immigration policy, DHS/USCIS environments, or identity/verification systems
  • Must have the ability to obtain the client's suitability
  • A proficiency in utilizing MS Office products
  • Proven familiarity with Artificial Intelligence (AI) concepts and responsible use of AI-assisted tools
  • Excellent written and verbal communication skills
  • A highly motivated self-starter
  • Must be motivated and have excellent customer service skills
EOE Statement:
Savvee Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability, veteran status, pregnancy, genetic information, sexual orientation, gender identity, or any other characteristic protected by state, federal, or local law. EEOC- Eligibility to
Work:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
group id:
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Benefits

  • Dental Insurance