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Two Paws Self Storage & U-Haul
Area Manager
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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88
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Job Description
Position Summary The Storage Facility Area Manager plays a key role in daily property operations, tenant support, and retail sales. As part of a U‑Haul Registered Dealer , this position also includes equipment rental processing, safety checks, and customer guidance. Strong organization, customer service experience, and reliability are essential. Key ResponsibilitiesStorage Facility Operations Customer Service — Assist tenants with unit rentals, payments, questions, and move‑in/move‑out support. Facility Organization — Maintain a clean lot, units, office areas, and retail displays. Administrative Work — Process rental agreements, update accounts, manage billing, and maintain accurate logs. Security Monitoring — Perform walkthroughs, check locks, monitor cameras, and report issues. U‑Haul Dealer Obligations Equipment Inspection — Inspect trucks, trailers, dollies, and towing equipment before and after rentals. Rental Contract Processing — Complete U‑Haul agreements accurately using dealer software. Customer Guidance — Explain equipment operation, towing requirements, safety procedures, and return expectations. Inventory & Yard Organization — Maintain stock of moving supplies and keep equipment staged and orderly. Reservation Coordination — Manage pickups, returns, and communicate with U‑Haul support when needed. Compliance — Follow all U‑Haul safety, documentation, and reporting standards. Required Skills & Experience Strong organizational habits and attention to detail Customer service or retail experience preferred Ability to multitask between storage and U‑Haul responsibilities Basic computer proficiency Clear communication and problem‑solving skills Reliability, punctuality, and professionalism Backing up Trailers and Parking moving trucks Work Environment Combination of office work and outdoor property walkthroughs Light physical activity (walking units, lifting small retail items, staging equipment) Frequent customer interaction Independent work with support from management