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Infosys
Senior Consultant- OCM
Career Insights for Client Delivery Director
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Based on New Jersey data
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What they do
A Client Delivery Director is responsible for managing the operational service and delivery of client accounts and creates strong consultative client relationships that result in long-term client satisfaction and high retention rates.
$164,929 / year median in New Jersey
+1% projected growth
Job Description
Senior Consultant-OCM, Workforce Transformation Infosys is seeking a Senior Consultant with Technology focused Organization Change Management, Communications, Learning, and/or Organizational Design experience within several of our focus industries. Responsibilities include, but are not limited to: Support client engagement teams in Organizational Change Management (OCM), Learning, and/or Organizational Design services Lead a small team of analysts and consultants Responsible for gathering client data and providing analysis to support design of solutions Support development of work products following project guidelines, such as creating communications, end-user documentation and job aids Track program metrics and status Lead/facilitate client workshops to collaborate with clients and educate them through process Actively contribute your ideas to provide solutions for clients Support the growth of our Workforce Transformation practice by contributing to collateral development and methodology. The successful applicant will be able to demonstrate specific experience leading and delivering change programs for one or more of the following: Organizational Change Management / Training Curriculum and content design / Org. Design and/or Optimization ERP-enabled transformation programs (e.g., SAP, Oracle, PeopleSoft, SNOW) Major package software implementations (e.g., SFDC, MS Dynamics) Collaboration initiatives (SharePoint or other collaboration platforms) Digital commerce implementations/transformations Shared services, outsourcing, and managed services programs MA&D transformations