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HCLTech
Client Delivery Head
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Based on New Jersey data
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What they do
A Client Delivery Director is responsible for managing the operational service and delivery of client accounts and creates strong consultative client relationships that result in long-term client satisfaction and high retention rates.
$164,929 / year median in New Jersey
+1% projected growth
Job Description
Jersey City, New Jersey Job Summary Digital Delivery Manager/Leader will oversee teams that use agile, data-driven, and digital solutions to deliver IT transformation projectsExcellent Communication Skill preferably from Tier 1 B Schools Key Responsibilities Must be a technologist i.e.
Minimum 5 years in Coding/Developer experience required -Non SAPKnowledge on enterprise agile frame works like SAFe , Spotify
Minimum 5 years in Coding/Developer experience required -Non SAPKnowledge on enterprise agile frame works like SAFe , Spotify
- Manage engagement profitability by managing various variables
- Proactively engage with the client to understand the business engagements
- Recognize the full scope of the client's technical environment.
- Deliver using Agile SDLC techniques to improve solution quality, allow for flexibility, and discover new growth possibilities.
- Proactively identify and mitigate risks & issues (including escalations) for delivery of the program
- Establish and maintain communication with key customer decision-makers; lead and coordinate pursuit teams.
- Cultivate, engage, evolve, measure, and incentivize the team members
- Engage with the Customer on industry developments and best practices that will affect them
- Ensure value creation in the engagement
- Create client presentations, proposals, and Statements of Work (SOW) for new opportunities Skill Requirements Other Requirements Maximum Salary (US): 267000 Minimum Salary (US): 173000 #body.