Summary of Position Assists with developing and implementing strategies and activities for income and fundraising operations; helps develop and execute a comprehensive strategy for income in individual and group ticket sales, Penguin Club Memberships, sport fundraising, and alumni groups; coordinates, plans, and executes all Penguin Club income events; supports and assists in the use of ticketing software and hardware; maximizes utility of the Scholarship Loge Complex during home football games and Coaches Court during home basketball games;; develops, promotes, and executes new events to increase engagement and excitement for athletics; increases communications, including email database compilation and utilization, and promotional efforts to fans, season ticket holders, donors, and Penguin Club Members; provides support on an as needed basis throughout the department.

Position Information Essential Functions and Responsibilities:

Creates new strategies for ticket sale expansion and retention of customers, including but not limited to season, group, and individual sales, with emphasis on increasing ticket revenue and event attendance; ensures accuracy and proper documentation of all activities; reviews and analyzes data; develops strategies and procedures to improve revenue production through ticket, advertising, and auxiliary sales to assist department in meeting income operations goals. Assists with marketing activities to increase Penguin Club memberships and revenue of all Penguin Club fundraising activities; assists in the administration of marketing operations with an emphasis on income generation through corporate sponsorships, promotions, and ticket sales; identifies, researches, and solicits corporate and business partnerships. Oversees all aspects of Penguin Club operations, including Football Alumni Club; develops mailings for all Penguin Club events; coordinates and plans various aspects of Penguin Club and Football Alumni events; organizes and coordinates renewal activities for all Penguin Club and Football Alumni Club memberships through material distribution and face-to-face solicitation; monitor effectiveness of membership renewal drives and outreach efforts and initiatives; reviews data to promote better retention and expansion among club memberships; prepares periodic reports on membership data. Performs various promotional and public relations activities on behalf of the department; assists Sports Information in the development of articles for the Penguin Club Newsletter and subsequent distribution of such; participates in public relations appearances and community services activities on behalf of the department.

Other Functions and Responsibilities:

Assists with training new hires. Performs other duties as assigned and/or required that are within the level of responsibility for this classification at the discretion of the supervisor.

Equipment Operated:

Computer and all other standard office equipment.

Work Schedule:

Typically, Monday through Friday. Able to work flexible schedule including nights and weekends along with overnight travel.

Primary Location:

Youngstown Supervision Exercised:

May exercise supervision over student employees.

Reports to:

Business Manager, Auxiliary Income and Events Qualifications and Competencies Required Certifications, Training, and/or

Licensures:

None Sponsorship and/or

Work Authorization Status:

This position is not eligible for sponsorship.

Knowledge, Skills, and Abilities:

Knowledge of:

university policies and procedures

• ; office practices and procedures; department/division goals and objectives
• ; department/division policies and procedures
• ; workplace safety practices and procedures
• ; English grammar and spelling; records management; office management; project management.

Skill in:

use of office equipment; typing, data entry; computer operation; use of computer software and other programs applicable to the assigned department/division•.

Ability to:

deal with problems involving several variables within familiar context; define problems, collect data, establish facts, and draw valid conclusions; determine material and equipment needs; compile and prepare reports; use proper research methods to gather data; understand a variety of written and/or verbal communications; prepare accurate documentation; maintain records according to established procedures; effectively interact with personnel and public to answer routine questions; train or instruct others; move quickly and effectively from one tasks to another; work independently and in a team environment; develop and maintain effective working relationships. (

• ) Developed after employment.

Minimum Qualifications:

At least a bachelor's degree; at least one year of related experience with sales and/or development experience in a professional or collegiate athletic environment or as a development officer in a non-athletic field.

Preferred Qualifications:

Master's degree in sports management, business, marketing, or another related field. Collegiate coaching and/or playing experience.

Physical Requirements:

In accordance with the U.S. Department of Labor physical demands strength ratings, this position will perform light work.

Light:

work involves exerting up to 20 pounds of force occasionally, or up to 10 pounds of force frequently, or a negligible amount of force constantly to move objects, requiring: (1) walking or standing to a significant degree; (2) sitting most of the time while pushing or pulling arm or leg controls; or (3) working at a production rate pace while constantly pushing or pulling materials even though the weight or the materials is negligible. (The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.) At Youngstown State University we are committed to a comprehensive employee benefit program that helps our employees live healthy, feel secure, and maintain a work/life balance. YSU offers two options for medical plans, optional dental and vision insurance and life insurance. These plans are reviewed annually to maintain competitiveness while being cost effective. In addition, YSU offers tuition remission, 403(b) and 457 retirement planning options, as well as state pension programs and optional voluntary life insurance benefits. Medical Mutual of Ohio Medical plans Dental Benefits Vision Benefits Group Life Insurance (University Sponsored and Voluntary) Group Long Term Disability (University Sponsored and Voluntary) Flexible Spending Account Health Savings Account Tuition remission Employee Assistance Program Wellness Initiatives Sick Leave Vacation Accrual Paid Holidays State Retirement Programs 403b and 457b Voluntary Retirement Options 01 Do you have at least a bachelor's degree? Yes No 02 Do you have at least one year of related experience with sales and/or development experience in a professional or collegiate athletic environment or as a development officer in a non-athletic field? Yes No 03 What is the highest level of education that you have attained? Did not complete high school. High school diploma/GED or equivalent Some college Associate's degree Bachelor's degree Master's degree Doctoral degree Post doctoral degree Juris doctor degree 04 Please describe your related experience, including information describing how you meet the minimum qualifications for this position. Required Question