Job description

SIGNFORCE 1253

Boiling Springs Rd, Spartanburg, SC 29303 864-582-3600 Sales Manager - SignForce Overview of Position and Compensation Opportunity

SIGNFORCE

is a locally owned and operated company, unlike any other commercial sign company serving the Upstate of South Carolina, North Carolina and beyond. At SIGNFORCE, we have the most talented graphic designers, production staff and installation crew in the sign industry. We have the capability to manufacture anything our customers need, from a simple panel sign to LED powered channel letters, lighted shop signs to 3 dimensional signs. We have in-house tools and capabilities including but not limited to CNC routers, a laser engraver/cutter, large format full color digital printers, metal production and welding equipment and all of the equipment necessary for screen printing. The Sales and Design Manager (SDM) is responsible for complete customer satisfaction throughout the entire design, consultation and sales process. They are also responsible for timely communication and responses to the customer, installers on the job, and the office staff to ensure a seamless and positive overall customer experience. The SDM will meet with individuals who have expressed interest in our custom products and service consultations. They provide design advice, take measurements, and help guide the customer from their first consultation through the professional installation and beyond. Many consultations are pre-qualified and pre-scheduled by our Office Manager but helping walk-in customers and initial call inquiries are also part of this role. The SDM will also assist the GM in outside growth by helping partner with builders, contractors, designers, etc. This is a full-time W-2 position that includes a base bi-weekly pay structure along with monthly uncapped commissions. Paid time off is offered to all full-time employees (waiting period may apply). Required Qualifications and Attributes Effective time management Ability to generate clear and detailed paperwork Customer first attitude Self-motivated while working remote Strong follow up skills Strong organizational skills Uncompromising sense of urgency 4+ years of sales experience Good driving record Able to pass a full background check Able to pass a drug test Ability to climb a ladder up to 10' Ability to read a tape measure to the 1/16" Excellent written and verbal communication skills Detail-oriented with the ability to prioritize Creative problem-solving skills Experience with creative design ( preferred, not required ) Dedication to getting a customer their quote within 24 hours Position Responsibilities A commitment to learning & implementing SignForce's customer service approach Field product inquiries and schedule appointments as needed Help customers identify signage or graphics designs that best suit their taste and needs Aid in design of signs and graphics Communication with customers both pre- and post-sale Addressing customer issues and calls in a timely manner Communicate with installers and fabricators regarding project details as needed New lead sourcing Willing to learn and evolve in an ever-changing market Provide design advise to potential and new customers Document in detail measurements and selections for customers' orders Working Schedule Day shift (8am to 5pm) Monday to Friday Compensation and Benefits Base Salary (commensurate with experience) Commission Compensation Vacation (earned based on tenure)

Job Type:

Full-time Job Type:

Full-time Pay:

$50,000.00 - $70,000.00 per year

Benefits:

Paid time off

Compensation Package:

Bonus opportunities Application Question(s): Have you worked at a single employer for 3 or more years within the last 10 year period?

Work Location:

In person