SCM McAllen is a sales and business consulting firm currently hiring an Entry-Level Sales Manager for our AT&T Retail campaign. In this role, you'll support customer accounts, provide exceptional service, and assist customers with AT&T cell phones, wireless devices, and service plans in a retail environment. As an Entry Level Sales Manager, you'll receive hands-on training in customer account management, relationship building, and sales techniques. You'll learn how to engage with customers, present wireless products and plan options, answer questions, and maintain accurate account records. Working alongside experienced Account Managers, you'll gain real-world experience through face-to-face interactions while helping customers find the AT&T products and services that best fit their needs. Responsibilities of the Entry Level Sales Manager Greet returning customers and use their AT&T account history to provide a personalized and consultative in-store experience as an Entry Level Sales Manager. Assist customers with account maintenance, including plan updates, device upgrades, and account changes while ensuring a seamless customer experience. As an Entry Level Sales Manager, you will follow up with existing customers to provide helpful information about AT&T products and services while strengthening long-term customer relationships. Resolve customer concerns professionally during retail interactions, helping improve customer satisfaction and encourage future business. Identify opportunities to recommend additional AT&T products, wireless devices, and services based on each customer's needs and household usage. Maintain accurate account information and monitor customer activity to support retention efforts and improve overall account performance. Qualifications of the Entry-Level Sales Manager High school diploma or GED preferred. Previous experience in sales, customer service, or account management is a plus. Confidently presents AT&T smartphones, wireless devices, accessories, and service plans using a customer-focused approach. Demonstrates strong attention to detail when managing customer accounts, updating information, and assisting with product selections. Eager to participate in ongoing AT&T training and coaching to strengthen account management, customer service, and sales skills.

Job Type:

Full-time Pay:

$950.00 - $1,350.00 per week

Benefits:

Employee discount Flexible schedule

Work Location:

In person