AIC is a boutique, super-premium ice cream shop in Sonoma serving fabulous desserts with fabulous service. And we're truly excited about expanding, growing hand-in-hand with our discerning guests. If you join our growing team, you'll be playing a key role in our growth journey. Overview of Role Our handcrafted ice cream is made with care, creativity, and the highest-quality ingredients. But great ice cream alone isn't enough. The guest's experience depends on the warmth, energy, and attention of the person serving it. The Associate is the face of our brand: the one who greets, guides, and delights customers so every visit feels memorable. This role is more than scooping, it's about curating an experience, telling the story behind our flavors, and making each guest feel valued. Your enthusiasm and professionalism directly influence whether a customer becomes a loyal fan.
Responsibilities:
Provide friendly, attentive, and knowledgeable service to every customer Prepare and serve handcrafted ice cream and related menu items Maintain a clean, organized, and safe work environment Handle cash and electronic payments accurately Support team members to ensure smooth daily operations Qualifications & Requirements Positive attitude and strong customer service skills Dependable, punctual, and able to work in a fast-paced environment Willingness to learn and follow store standards and procedures Prior food service or retail experience is a plus, but not required Availability to work opening or closing shifts is required (opening: 11:30 AM-4:30 PM, closing: 4:30 PM-11:00 PM).
What We Offer:
Training in customer service and artisan ice-cream presentation Opportunities for growth into shift lead or management roles Flexible schedules and a supportive, fun work culture A chance to be part of a company passionate about food craft and community
Job Types:
Full-time, Part-time Pay:
$18.31 per hour Shift availability: Day Shift (Required) Ability to
Commute:
Mill Valley, CA 94941 (Required) Ability to
Relocate:
Mill Valley, CA 94941: Relocate before starting work (Preferred)