The Hotel Floor Checker is responsible for ensuring the cleanliness, and the proper process of maintaining rooms, maintaining a clean and organized facility, training employees, hiring and directing employees, tracking employee progress, knowing and maintaining safety requirements, and reporting and following up on maintenance issues. This role is a great opportunity for one aiming to advance within the hospitality industry.

Essential Functions:

Must possess prior floor checker experience Provide exceptional guest service and resolve any guest complaints appropriately. Check rooms when Housekeeper is finished to ensure cleanliness. Restock carts, linen closets, and other items necessary to perform Housekeeping responsibilities. Report all incidents to Housekeeping Manager. Provide exceptional customer service to all internal and external customers. Resolve problems quickly and accurately, while following directions thoroughly. Perform functions under frequent time pressure in an interruptive environment. Answer questions for guests regarding local area facilities and points of interest. Work cohesively with a team to accomplish assigned duties

Required:

Prior floor checker experience is required for this position.