A Cashier handles monetary transactions with customers. Takes customer payment for a product or service, provides change as needed and receipts for transactions. Provides accurate accounting of cash register funds, and provides customer service.
HGreg is one of the fastest growing automotive groups in North America. Founded in 1993, HGreg operates 31 new and used dealerships throughout the United States and Canada, and plans to continue expansion in the
U.S. SUMMARY
The Service Cashier is largely in charge of accepting cash from clients and staff in exchange for goods and services, and accurately recording the amount received. This person must represent the dealership in a polite, professional manner because they may be the customer's last point of contact with the dealership.
ESSENTIAL DUTIES
Ensure all invoice totals and receipts are accurate Monitor the cash flow of Service and Parts Departments Total the retail parts, fluids and labor charges to calculate a total for each category Calculate the material charge applicable for each Repair Order Provide the customer with the proper charges Collect the total retail charges from customer Provide the proper change and receipts to the customer Calculate and enter applicable warranty charges Complete the accounting section of the Repair Order as directed Update the customer's service history file according to the procedures specified Maintain the effective labor rate control forms as directed by management Establish and maintain excellent working relationships with customers Answer customer's questions pertaining to the invoice with honesty and integrity Ensure that customer's complaints are handled promptly, with genuine concern and according to dealership guidelines Handle phone calls and assist customers Handle and account for daily cash in and out of the assigned register File Repair Orders as directed by the Service Department Report to management any situation or condition that jeopardizes the safety, welfare or integrity of the dealership, employees or the customers Provide prompt, efficient and quality service to the customers and dealership Take the initiative to exceed customer satisfaction, even if it requires overcoming obstacles Attend training classes as directed by management
SCHEDULE
8-hour shift including weekends 2 days off/week
EXPERIENCE DESIRED
One year of experience in an auto repair facility Excellent verbal and written communication skills Ability to collaborate with the public, sometimes with several customers at a time Ability to collaborate with other dealership personnel Must be a team player with impeccable honesty and integrity
WHAT WE OFFER
Dental insurance 401(K) Health insurance Vision insurance Paid Time Off Paid Group Term Life Insurance Paid Training to promote professional growth Employee Assistance Program (EAP) Supplemental Personal Accident Insurance
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sit and/or stand interchangeably throughout the day. Sit and/or stand for long periods at a time. Use hands, fingers and arms continually, frequently and throughout the day. Bend, crouch, crawl, stoop and kneel continually, frequently and throughout the day. Operate and drive vehicles or equipment in a safe manner. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.
