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CAGE/DROP SUPV
Career Insights for Head Cashier
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What they do
A Head Cashier manages all checkout functions including ensuring adequate staffing levels on checkouts, the processing of sales transactions and refunds, monitoring cash drawer amounts and maintaining the checkout area. Head cashier provides first level escalation for customer issues and assists in the supervision and training of cashiers. Head cashier may also be responsible for opening or closing procedures of a store, including alarm operation, unlocking store and setting up of checkout area.
$33,062 / year median in New York
+1% projected growth
Job Description
About Us:
As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, "To create special experiences one guest at a time." If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply!Your Role:
Our successful Cage/Drop Supervisor promotes outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed. Keys to Success in thisRole:
High School diploma or equivalent Minimum of three (3) years cashier experience or one (1) year Main Bank experience. Supervisory experience preferred but not necessary. Good communication and leadership skills. Able to work flexible schedule which includes days, nights, weekends and holidays based on the needs of the business. This will be determined by operational needs. Recommends, document and issues disciplinary action. Performs and provides guidance in all areas of Cage operations including Drop and Count. Provides supervision, guidance and evaluates all cage personnel including Cage Leads, Main Bankers, Booth Cashiers and Drop/Soft Court Team. Responsible for counting and reporting number of bill validator boxes removed from and returned to soft count room. Responsible for transporting bill validator boxes to and from soft count room. Responsible for testing and ensuring accuracy of counting equipment. Responsible for recording and ensuring accuracy of all currency from bill validator boxes. Monitors and complies with safety guidelines related to operation of counting equipment, carts and mechanical mule. Provides support and information to the VGM department. Complies and enforces all NYGC regulations and SCH internal controls. Monitors, fills and repairs self-redemption units. Performs all other duties as assigned. Promotes outstanding customer relations. Able to lift and carry 30 lbs. occasionally. Able to stand for 6 to 8 hours. Why Saratoga Casino Hotel? Competitive Medical, Dental, & Vision Insurance Vacation & Sick Time That Promote Work/Life Balance Company Paid Life Insurance 401(k) with 4% Match Free Employee Assistance Program Robust Employee Recognition Program $20.00 YMCA Memberships. Local and National Discount Programs Through EAP & Tickets@Work STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America. Unlimited growth potential Delicious FREE Meals in Our Team Dining FacilityBenefits
- Sick Leave
- 401(k) Plans
- Health and Wellness Programs
- Health Insurance