About us Sprankle's Market is a family-owned local grocery store in Saxonburg Pa. We are very involved in our community and make sure our crew and customers always come first. We offer benefits to full-time employees after 90 days. We have a fun work environment and hope you can join us! We look forward to meeting you!

JOB SUMMARY

The Customer Service Manager ensures that the front end of the store is running properly with the team of cashiers. This position helps customers and cashiers with any concerns or problems. The Customer Service Manager provides exceptional service through communication, friendliness, and store/product knowledge, as well as maintaining an exceptional store safety, appearance, and cleanliness.

JOB DUTIES AND ESSENTIAL FUNCTIONS

Oversee cashier transactions, train newly hired cashiers, assist in shrink awareness, and supervisor checkout stations Communicate professionally with associates and customers Ensure that the front end of the store runs smoothly without interruption Execute cash management, return, and exchange policies accurately Perform accurate transactions and price dispute resolution Complete cashier-duties chore list Health benefits, including dental and vision, after 90 days Must be alert to surroundings at all times for shrink prevention and customer service File paperwork quickly and accurately Reconcile with 100% accuracy Answer incoming calls at the registers with proper phone etiquette Use general office equipment such as telephone, copy machine, calculator, computer May be required to cross train and perform other duties

QUALIFICATIONS

Detail oriented with demonstrated math skills for cash handling Exceptional Customer Service Skills. Ability to actively listen to customer inquiries and respond with politeness and diplomacy in difficult situations Willingness to train cashiers. Ability to access and use the in-store computer, scanning system, and wireless handheld unit

PHYSICAL REQUIREMENTS

Good visual acuity Close vision for computer work Ability to lift up to 20 pounds repetitively and 21-50 pounds intermittently Repetitive wrist movements on keyboard Ability to stand and/or walk for long periods of time Ability to walk up and down stairs multiple times per day Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)' '

Work Remotely No Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Job Types:

Full-time, Part-time Pay:

$18.00 - $20.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Ability to

Commute:

Saxonburg, PA 16056 (Required)

Work Location:

In person