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Chick-fil-A

Operations Leader

Career Insights for Head Cashier

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What they do

A Head Cashier manages all checkout functions including ensuring adequate staffing levels on checkouts, the processing of sales transactions and refunds, monitoring cash drawer amounts and maintaining the checkout area. Head cashier provides first level escalation for customer issues and assists in the supervision and training of cashiers. Head cashier may also be responsible for opening or closing procedures of a store, including alarm operation, unlocking store and setting up of checkout area.

$29,163 / year median in Texas

+2% projected growth

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Job Description

An Operations Leader who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Operations Leader is responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. The Operations Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members.
Position Type:
Full-time and Part-time Our Benefits Include:
A fun work environment where you can positively influence others Flexible scheduling (and closed on Sundays) Learning first-hand from an experienced Operator and Restaurant Leaders Intentional growth and development to help you reach your professional goals Scholarship opportunities Competitive pay
Operations Leader Responsibilities:
Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant Offer immediate and respectful response to Guest's needs Assist in training of new hires, set the tone for a shift, and act as a role model for our team Be a friendly, encouraging team player Open and/or close, lead shifts, key holder Count drawers and finalize day Excellent communication skills, both written and spoken
Qualifications and Requirements:
Smile Create and Maintain Eye Contact Speak Enthusiastically Make Emotional Connections with Guests Reliable transportation Ability to work in a fast-paced environment Strong people skills with a desire to serve Team Members Strong commitment to superior customer service Ability to manage Team Member behavioral and performance issues Ability to work in a team environment with shared ownership and responsibility Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred. Must have the ability to lift and carry 50 lbs on a regular basis Ability to handle cash and credit/debit card payments Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay:
$50000.00 - $75000.00 / year
Job Type:
fulltime, parttime
Education:
No education required Work location: On-site Midlothian. 2010 FM 663, Midlothian, TX, 76065

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Leadership Development