The Cashier supports daily front end operations by delivering friendly, efficient, and accurate checkout service. This role promotes co-op membership and ensures compliance with store policies and regulations. The Cashier works collaboratively with team members to create a safe, welcoming environment and ensure customers have a positive experience.
Key Responsibilities:
Provide friendly, professional customer service to all customers Foster a respectful, collaborative team environment to support efficient store operations Follow all food safety, sanitation, and health regulations Accurately and efficiently process customer transactions Comply with all government regulations regarding alcohol sales and taxation Accurately use PLU codes and follow proper tare procedures for scalable items Process all forms of payment, including cash, check, debit/credit cards, and SNAP according to store procedures Adhere to all cash handling policies and procedures Promote and accurately process co-op memberships, clearly communicating member benefits Assist customers with bagging groceries as needed Request assistance when necessary to ensure smooth operations Keep work areas clean, organized, and fully stocked Assist customers with questions and direct them to appropriate store sections Retrieve baskets and carts, and assist other departments during downtime Promptly clean spills and remove hazards to maintain a safe environment Report equipment problems or safety concerns to a Person-in-Charge (PIC) or manager Review the department communication log before each shift Attend and participate in all team and storewide meetings and training sessions Help train new team members Follow opening and closing procedures as assigned Perform other duties as assigned
Requirements:
Perform other duties as assigned
Qualifications:
Education:
High School diploma or equivalent Valid WA Food Worker Card or ability to obtain within two weeks of hire
Experience:
Previous cashiering and customer service experience preferred Natural food or grocery store experience preferred
Abilities, Knowledge, & Skills:
Ability to work flexible shifts including mornings, evenings, weekends, and holidays Ability to work in a fast-paced environment Ability to work independently and as part of a team Ability to use personal protective equipment (PPE) when required Ability to read and understand Safety Data Sheets (SDS) for cleaning products Ability to follow safety procedures and department, store, and co-op policies Knowledge of food safety and health regulations Basic math skills for cash handling Basic computer skills (Microsoft Word, Excel, email, and Internet) Strong attention to detail Strong communication and interpersonal skills Strong customer service skills Physical Requirements Lift and move up to 40 pounds during shift Stand, walk, bend, twist, crouch, and reach up to 8 hours Frequent use of hands for scanning, bagging, and handling cash and other items Work in a busy, noisy environment Remain alert, active, and safety-focused throughout the shift