A Cashier handles monetary transactions with customers. Takes customer payment for a product or service, provides change as needed and receipts for transactions. Provides accurate accounting of cash register funds, and provides customer service.
Non-Exempt (Hourly) Position Summary The Cashier is responsible for providing every customer with a fast, friendly, and accurate checkout experience. Cashiers serve as one of the final points of contact for our customers and play a vital role in creating a positive impression of Save More Marketplace. This position requires excellent customer service, attention to detail, and the ability to accurately process transactions while maintaining a clean, organized, and welcoming checkout area. Essential Duties & Responsibilities Greet every customer with a friendly smile and positive attitude. Accurately scan merchandise and process customer purchases. Accept cash, checks, credit/debit cards, EBT, gift cards, and other approved payment methods. Count back change accurately and balance cash drawers according to company procedures. Bag groceries carefully to protect products and provide an exceptional customer experience. Verify identification for age-restricted purchases in accordance with company policy and applicable laws. Assist customers with questions, product locations, and store services. Maintain a clean, organized, and fully stocked checkout lane. Monitor checkout supplies and notify management when replenishment is needed. Perform price checks and request assistance when necessary. Follow all coupon, discount, and promotional procedures. Maintain confidentiality of customer information and payment transactions. Assist with stocking, facing merchandise, cleaning, and other front-end responsibilities during slower periods. Help maintain a safe shopping environment by reporting spills, hazards, or suspicious activity. Perform other duties as assigned by management. Qualifications Previous cashier, retail, grocery, or customer service experience is preferred but not required. Excellent customer service and communication skills. Basic math and cash-handling skills. Ability to remain calm and professional in a fast-paced environment. Strong attention to detail and accuracy. Dependable with a positive attitude and strong work ethic. Ability to work effectively as part of a team. Physical Requirements Stand for extended periods throughout the shift. Frequently lift and carry up to 25 pounds. Occasionally lift up to 50 pounds with assistance. Bend, reach, twist, and perform repetitive hand and wrist movements. Push and pull shopping carts as needed. Maintain the ability to work in a fast-paced retail environment. Work Schedule Flexible availability including days, evenings, weekends, and holidays. Overtime may be required based on business needs and must be approved by management. Cash Handling & Customer Service Expectations All Cashiers are expected to: Handle all transactions accurately and honestly. Follow all company cash handling and loss prevention procedures. Deliver friendly, respectful, and professional service to every customer. Protect customer privacy and payment information. Promptly notify a supervisor of transaction discrepancies or register issues. Follow all front-end operating procedures and company policies. Success in This Role A successful Cashier demonstrates: Outstanding customer service Accuracy and attention to detail Dependability and punctuality Positive attitude and professionalism Strong communication skills Teamwork and willingness to assist others Commitment to creating a fast, friendly, and efficient checkout experience for every customer Save More Marketplace is an Equal Opportunity Employer. We are committed to providing outstanding service to our customers while fostering a respectful, safe, and inclusive workplace for all employees.
