Why You'll Love This Role Be the friendly face customers rely on for expert guidance and support. Work in a fast-paced, team-oriented retail environment where every day is different. Gain hands-on experience with hardware, building materials, and retail operations. Help maintain a well-organized, welcoming store that serves professional contractors and DIY customers alike. Join a company built on values of honesty, people first, ownership, creating raving fans, continuous improvement, and community. What You'll Do As a Hardware Associate, you'll play a key role in delivering outstanding customer service while helping maintain a safe, organized, and fully stocked store. You'll assist customers with product selection, support daily store operations, and contribute to a positive shopping experience. Customer Service Greet customers and direct them to appropriate products and departments. Answer questions about merchandise, product features, and store offerings. Assist customers in making informed purchasing decisions. Represent the company professionally and provide exceptional customer service. Operate point-of-sale systems and accurately handle cash transactions. Store Operations Stock shelves and replenish merchandise as needed. Organize inventory and maintain attractive product displays. Perform cleaning and general store upkeep duties. Utilize Windows-based software to support daily operations. Complete additional tasks and responsibilities as assigned by the Manager. Safety & Compliance Follow and help enforce all company safety policies and procedures. Report workplace injuries immediately to the Manager. Protect company information by maintaining the confidentiality of financial information and business plans. Keywords Hardware Associate, Retail Associate, Customer Service, Hardware Store, Retail Sales, Cash Handling,, Inventory Management, Stocking, Merchandising, Product Knowledge, Lumber Yard, Building Materials, Home Improvement, Computer Skills, Customer Support, Retail Environment, Team Player, Weekend Availability. Required Qualifications Must be available to work weekends. (We have weekend shift differential of $1) Previous retail, customer service, or hardware experience preferred. Strong communication and interpersonal skills. Ability to provide excellent customer service in a fast-paced environment. Basic computer skills and ability to use Windows-based software. Ability to lift up to 50 pounds. Valid driver's license and ability to occasionally travel locally using a company vehicle, if required. Ability to work independently and as part of a team. Reports directly to the Hardware Manager.