Member Services Staff Diamond Hills Sports Club and Spa
3 Oakley, CA Job Details Part-time $17 an hour 9 hours ago Qualifications Customer communication Customer service Client inquiry handling High school diploma or GED Fitness sales Full Job Description We are seeking a dedicated, passionate Member Services staff person to join our Team. You must be a service orientated, positive, enthusiastic, multitasker with a love for health and fitness. Must have a flexible work schedule to be able to work mornings, evenings, weekends. Also holidays as necessary.
Shifts Available:
Tuesdays 12:30pm
- 5pm, Thursdays 1:00pm
- 5:50pm, Fridays 8:30am
- 1:00pm, Saturdays 8:30am
- 12:30pm & 12:00pm
- 5:00pm.
General Description Responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of the club's products and services. Proactively meet the needs of members and accurately answer questions. Responsibilities and Duties Greet and attend to members in a friendly and professional manner. Attentively and promptly respond to member needs, including membership change requests. Admit members by scanning their membership card or phone. Enter sales transactions for members, including program, services, and product payments. Process member paperwork, including address changes and member payments. Provide a clean and organized reception area. Support and enforce all club rules and regulations as a staff team member. Provide coffee and towel service to members. All other duties as assigned. Qualifications Customer service experience. Excellent communication skills. Ability to lift up to 25 lbs intermittently. Able to work standing for the duration of shift. Able to multitask and manage your time effectively. High school diploma or equivalent. CPR/AED certification within 90 days of hire.
- Includes complimentary Spare Time Clubs membership with employment.
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Job Type:
Part-time Pay:
$17.00 per hour
Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred)
Work Location:
In person
