A Membership Sales Representative recruits and sells new memberships for organizations that rely on membership fees as a primary source of income, including industry and trade associations, service organizations, non-profit organizations and private clubs. May work within a specific territory for recruiting memberships.
The Crosby Club, located in San Diego, is pleased to announce an excellent career opportunity for a Membership Relations Coordinator. We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you'll contribute to a global leader in golf and community management.
Pay Rate:
$30.00 per hour
General Purpose:
Maintains and develops relationships with current members to encourage club participation in events, socials and daily enhancements. This is to include but not limited to attending member functions and weekly social engagements that members frequent. Effective team member to offer solutions and suggestions to membership complaints, issues, facility challenges and overall ways to better enhance service, a hospitality culture and the Club culture. Effectively communicates with management and associates to increase knowledge of membership goals, membership satisfaction and membership retention. Composes membership correspondence including but not limited to: Club announcements, upkeep of the digital presentation boards, bi-weekly member communications, member newsletter and reports. Initiates new member on boarding processing, inclusive of welcome letters, information on website access, on-line bookings and introduction to the Ambassador Committee. Assists with marketing and mailing promotions for Club events and new member incentives Prepares and distributes various Club mailings inclusive of Club announcements and newsletters Answers member and prospective member questions with accuracy and efficiency Maintains website updates, communication tools, event postings and registrations on a daily and weekly basis as needed Orders and maintains membership service office supplies inclusive but not limited to guest carts, printer ribbons and cartridges, paper, etc Performs various administrative and management duties during Club events Maintains complete understanding of the membership categories rules and regulations, with specific emphasis on the sponsored guest Assists in the preparation of the monthly membership reports for the department Supervises and trains up to two service associates on sponsored guest pass production, event registration, and administrative skills required for the service desk functions Performs other duties as required and self initiated as part of the team culture to maintain accountability for our Club development Effectively plans, schedules and coordinates the Club events with the Sales & Catering teams to meet financial requirements according to budget plan
Education/Experience:
Associates Degree (AA) or equivalent from two year college, Business & Marketing preferred. Knowledge of Microsoft Office applications, excel worksheets and willingness to be trained to manage the Club Member's website Extremely organized with the ability to manage multiple events in advance as well as the day to day operations of the
Membership Services Desk Pay:
$30.00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
