We are looking for a member services administrator to help spread our mission of strength training and conditioning for all walks of life. Infinite Fitness is a strength and conditioning gym who serves the Bristol area and surrounding towns by providing high quality strength and nutrition coaching to all walks of life. Our current organizational goals are to expand access to our programming, build our social media presence, and build our member base. If you love a collaborative, fun and supportive work environment this might be the right opportunity for you.

WHO WE ARE

Dedicated to helping our community feel strong and confident A small team that works closely to support each other and meet our goals Invested in helping our clients and employees grow and learn

YOU ARE:

Super organized and love to follow systems Get satisfaction from checking items off a list A pro at texting and using social media such as IG, FB, and TikTok Outgoing and easy to talk to Willing and able to ask for help when you need it Creative and love coming up with new content ideas Friends with all types of people and really non-judgmental

DON'T APPLY IF

… Texting or calling people you don't know makes you uncomfortable You struggle to get things done on time You are easily frustrated with customer service You're more interested in becoming a fitness coach Content creation feels like a chore You struggle to get work done independently More about this position Member Services Administrator is responsible for managing member services, from managing leads,, onboarding new clients, engaging current clients and cancellations/holds. Responsibilities New membership onboarding and cancellations Responding to incoming leads to book sales appointments Responding to emails, phone calls, and text messages from prospective clients Work closely with the owner to complete daily tasks and administrative duties Requirements Experience with Facebook, Instagram,, and Google drive tools Bonus if you are experienced with client management software Previous sales or administrative experience Or, previous experience in the hospitality/service industry or retail management Excellent written and verbal communication Passion for health and fitness Passion for helping others Compensation Starting $22-$24 per hour based on experience Evening availability, Saturday availability 15-20 hrs per week starting Opportunity to grow into a full-time position with the growth of the company

Job Type:

Part-time Pay:

$22.00 - $24.00 per hour

Benefits:

Employee discount Flexible schedule Application Question(s): On a scale of 1-10 how would you rate your organizational skills? Why did you give yourself that rating? Tell me about a time you had a disagreement with a co-worker or manager. How did you handle it? How would you handle a situation where you received negative feedback that you feel is unfair?

Work Location:

In person