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Member Support Associate
Job
Sumter Electric Cooperative, Inc. dba SECO ENERGY
Eustis, FL (In Person)
Full-Time
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Job Description
Job Description Help for Job Description. Opens a new window. Veterans Preference General Purpose of Job This position is responsible for the identification and response to member service needs by telephone, in person, or through other channels and to promote cooperative services and products. This position may be subject to overtime on short notice, on-call and call-out after normal working hours and on weekends and holidays to respond to members for power outages and emergency situations. This position may be assigned to the call center, service center or office support based on business needs and demonstrated job knowledge, skills, abilities, and performance. Essential Duties and Responsibilities This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the cooperative.