Lauderdale Yacht Club is a Premiere Private Club open to Members and Guests only near downtown Fort Lauderdale focusing on a family friendly experience for its Members and Guests. We provide food and beverage services, (fine dining and upscale casual dining) social activities, with sailing, tennis, fitness center, an Olympic size swimming pool, and summer camp and other activities for children. We are a Platinum Club of America. Member Services Associate -
Front Desk:
We have a Part Time position available Tuesday through Sunday at our busy Member Services Front Desk. We are a Platinum Club of America and are looking for professional, friendly, outgoing, and hospitality-focused staff to work in our clubhouse. Position includes daytime, evening, weekend, and some holidays with 6-hour shifts on Tuesday through Sunday between the hours of 9:00 AM and 9:00 PM with normally 3-4 shifts per week. Must be available to work 9:00 AM to 3:00 PM AND 3:00 PM to 9:00 PM. Private Club experience preferred.
DRUG TESTING
(Including Marijuana)
AND BACKGROUND SCREENING ARE REQUIRED.
You Must be able to pass a Drug Test and Background Screening to be considered for employment. Work in a Supportive Team Environment with an Opportunity for Growth. Professional Dress Code is required. Free Staff Meals - Lunch or Dinner is provided for the shift that you work. Holiday Pay for working on Easter, Memorial Day, July 4th, Labor Day, and Thanksgiving. Club is Closed for Christmas and New Year's Day which are Paid Holidays.
EDUCATION AND EXPERIENCE
High School diploma or GED or higher. A minimum of two years in a resort, Club or hospitality industry setting preferred. Experience with Publisher, InDesign and Photoshop preferred.
JOB SUMMARY
(Essential Functions): Answer incoming calls in an efficient, polite, and professional manner, forward phone calls to other Club extensions or to voice mail. Greet Members and Guests who are visiting the Club. Take dining and event reservations.
JOB KNOWLEDGE, CORE COMPETENCIES AND EXPECTATIONS
Excellent customer service skills with an open, courteous, friendly, and professional personality and demeanor required. Excellent oral and written communication skills. Must have working knowledge of using multi-line telephone equipment and reservation systems. Must be computer literate and able to type efficiently, use word processing, spreadsheet and e-mail programs. Must be able to efficiently handle multiple tasks concurrently while meeting deadlines, prioritizing tasks and providing excellent Member service.
PHYSICAL DEMANDS
: The physical demands, described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position. Frequent bending, reaching, stooping and pulling. Frequent repetitive motions. Standing, sitting, and walking. Able to speak and hear.
Pay:
$18.00 - $20.00 per hour Expected hours: 18.0 - 24.0 per week
Benefits:
Referral program Application Question(s): Are you willing to submit to Background Screening? Can you pass a Drug Test including Marijuana? Can you work a part time schedule which includes shifts Tuesday through Sunday from 9 AM to 3 PM
AND 3 PM
to 9 PM? If NO, please list schedule restrictions. Do you have Telephone Reception experience? Do you have Front Desk Customer Service experience? Do you have any Private Club or Fine Dining Reception Desk Experience?