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Chamblee Racquet & Paddle

Club Specialist

Job Description

Key Responsibilities Welcome members and guests with enthusiasm, creating a positive, engaging, and community-driven atmosphere from the moment they enter the club. Accurately operate point-of-sale (POS) systems for memberships, retail sales, lesson bookings, and other transactions. Deliver exceptional customer service in person and over the phone by answering questions, resolving concerns, and assisting with scheduling or club inquiries. Support day-to-day club operations, ensuring a safe, organized, and professional environment for all members and guests. Monitor and uphold club policies, safety standards, and operational procedures during daily activities. Assist with promoting club programs, events, clinics, and memberships to help grow community engagement. Build strong relationships with members by fostering a welcoming and inclusive club culture. Qualifications Strong communication skills with the ability to confidently explain programs, products, and services while addressing customer questions. Excellent interpersonal skills with a positive, energetic, and team-oriented attitude. Professional phone etiquette and the ability to provide high-quality customer support remotely. Strong organizational skills and attention to detail in a fast-paced environment. Bilingual skills are a plus and highly valued to support a diverse member community. Passion for pickleball, community-building, and delivering outstanding member experiences. Join us as a Club Specialist to bring energy, expertise, and exceptional service to our vibrant community!
Pay:
$20.00 per hour Application Question(s): Are you above the age of 18? Do you have a valid drivers license? How many years of pickleball experience do you have? Describe what excellent customer service looks like.
Shift availability:
Day Shift (Preferred) Night Shift (Preferred) Ability to
Commute:
Chamblee, GA 30341 (Required)
Work Location:
In person
Pay:
$20.00 - $24.00 per hour Expected hours: 30.0 - 40.0 per week Application Question(s): Do you have a valid drivers license? Describe what excellent customer service look like... Ability to
Commute:
Atlanta, GA 30341 (Required)
Work Location:
In person
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