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YMCA of Greater Des Moines

Member Experience Representative | Wellmark YMCA

Entry-Level JobVerifiedNo experience needed

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What they do

A Membership Sales Representative recruits and sells new memberships for organizations that rely on membership fees as a primary source of income, including industry and trade associations, service organizations, non-profit organizations and private clubs. May work within a specific territory for recruiting memberships.

$45,371 / year median in Iowa

+14% projected growth

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Job Description

There's nothing likeworking at the Y! At the Y, strengthening community is our cause. Our staff members are people who drive this cause it is because of our drive, our passion, our belief in others, and our belief in the strength of our mission that we are able to make a difference every day.
SUMMARY:
This positionrespond to member and guest needs, promote the YMCA, maintain the cleanliness andorganization of the Welcome Center and Lobby areas, and ensure the mission, purpose,image and core values of the YMCA are conveyed in everything they do.
JOB LOCATION
Wellmark
YMCA SHIFTS AVAILABLE
Various morning and mid-day and evening shifts; Week Days and Weekends; maximum 20 hours a week
PAY RATE
$11.00-$13.00/hour based on qualifications
CLOSING DATE FOR APPLICATIONS
August 30, 2026 - Applications will be reviewed on a rolling basis.
ESSENTIAL FUNCTIONS
Provides excellent service to members, guests, and program participants in the Y andon the phone, contributing to member retention. Conduct tours responsive to the needs of prospective members; performs basicmember and program transactions.

Builds relationships with members; helps members connect with one another and theYMCA.Handles and resolves membership concerns and informs supervisor of unusualsituations or unresolved issues.

Applies all YMCA policies dealing with member services.

Maintains lobby appearance and ensure safety measures are in place.

Perform additional duties as assigned by supervisor or designated staff person.

Demonstrate and support the objectives of the Association as embodied in the missionstatement and values.