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Robert Half

Member Services Representative

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What they do

A Membership Sales Representative recruits and sells new memberships for organizations that rely on membership fees as a primary source of income, including industry and trade associations, service organizations, non-profit organizations and private clubs. May work within a specific territory for recruiting memberships.

$45,038 / year median in Massachusetts

+14% projected growth

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Job Description

Jobs › Stockbridge, MA › Member Services Representative Robert Half Member Services Representative Stockbridge, MA Apply Description We are looking for a Member Services Representative to support an onsite event for a client in Stockbridge, Massachusetts area for the month of October. This position is ideal for someone who enjoys interacting with people, being outside, and working in a high-volume service environment that includes both phone-based support and in-person event interaction. The role offers a mix of training and hands-on member engagement while supporting membership growth and visitor experiences across a wide range of seasonal activities. This position would be 5pm-9pm onsite for the duration for the event. If you enjoy interacting with people and looking for an exciting part-time opportunity do not hesitate to apply.
Responsibilities:
  • Respond to member and visitor inquiries in a fast-paced service setting, providing accurate information through direct interaction at events.
  • Promote membership opportunities to guests and help individuals understand program benefits, enrollment options, and event participation details.
  • Assist with reservation-related support connected to organizational properties, programs, and high-traffic seasonal activities.
  • Represent the membership team during events, including outdoor and indoor assignments, while delivering friendly and attentive service.
  • Process member information, update records, and complete administrative tasks with strong attention to detail and computer accuracy.
  • Help manage guest flow and service needs during peak event periods, including extended show operations.
  • Collaborate with membership leadership and staff to ensure a positive experience for members, visitors, and event attendees. Requirements
  • Previous experience in customer service, call center support, or a member-facing service role.
  • Strong interpersonal communication skills with the ability to engage professionally with a wide variety of guests and members.
  • Comfortable working in a fast-moving environment with frequent public interaction and changing priorities.
  • Solid computer skills, including accurate typing and the ability to learn organization systems quickly.
  • Willingness to work both indoors and outdoors depending on event and business needs.
  • Ability to stay organized, dependable, and service-focused during high-volume periods TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.
We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) . Active Filters Member Services Representative Stockbridge, MA Clear All Apply

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance