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RH
Robert Half
Member Services Representative
Career Insights for Membership Sales Representative
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Scorecard
Based on Massachusetts data
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What they do
A Membership Sales Representative recruits and sells new memberships for organizations that rely on membership fees as a primary source of income, including industry and trade associations, service organizations, non-profit organizations and private clubs. May work within a specific territory for recruiting memberships.
$45,038 / year median in Massachusetts
+14% projected growth
Job Description
Jobs › Stockbridge, MA › Member Services Representative Robert Half Member Services Representative Stockbridge, MA Apply Description We are looking for a Member Services Representative to support an onsite event for a client in Stockbridge, Massachusetts area for the month of October. This position is ideal for someone who enjoys interacting with people, being outside, and working in a high-volume service environment that includes both phone-based support and in-person event interaction. The role offers a mix of training and hands-on member engagement while supporting membership growth and visitor experiences across a wide range of seasonal activities. This position would be 5pm-9pm onsite for the duration for the event. If you enjoy interacting with people and looking for an exciting part-time opportunity do not hesitate to apply.
Responsibilities:
- Respond to member and visitor inquiries in a fast-paced service setting, providing accurate information through direct interaction at events.
- Promote membership opportunities to guests and help individuals understand program benefits, enrollment options, and event participation details.
- Assist with reservation-related support connected to organizational properties, programs, and high-traffic seasonal activities.
- Represent the membership team during events, including outdoor and indoor assignments, while delivering friendly and attentive service.
- Process member information, update records, and complete administrative tasks with strong attention to detail and computer accuracy.
- Help manage guest flow and service needs during peak event periods, including extended show operations.
- Collaborate with membership leadership and staff to ensure a positive experience for members, visitors, and event attendees. Requirements
- Previous experience in customer service, call center support, or a member-facing service role.
- Strong interpersonal communication skills with the ability to engage professionally with a wide variety of guests and members.
- Comfortable working in a fast-moving environment with frequent public interaction and changing priorities.
- Solid computer skills, including accurate typing and the ability to learn organization systems quickly.
- Willingness to work both indoors and outdoors depending on event and business needs.
- Ability to stay organized, dependable, and service-focused during high-volume periods TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.
Benefits
- 401(k) Plans
- Health Insurance
- Dental Insurance
- Vision Insurance