Member Service Associate (Part-Time) Lakeland Hills Family YMCA Are you friendly, energetic, and passionate about creating a welcoming experience for others? Join the YMCA team as a Member Service Associate and become the first smile our members see when they walk through the door! What You'll Do Greet members and guests with exceptional customer service Answer phones and assist with member inquiries Process memberships, program registrations, and payments Give facility tours and help connect people to YMCA programs Maintain a clean, organized, and welcoming front desk area Support daily operations and help create a positive member experience What You Get! Earn extra income in a fun, supportive environment with a great team. Comprehensive, hands-on training to help you feel confident and successful in your role from day one. Valuable experience in a front desk and customer service position. Free YMCA Membership, including access to our state-of-the-art Health & Fitness Center, group exercise classes such as Pilates, Yoga, Cycling, and more. You'll also enjoy access to our regulation-size pool, exclusive member discounts, and special member-only opportunities. Priority consideration for future employment opportunities at the Lakeland Hills YMCA. Must be available every Friday night, 6-10:30pm What We're Looking For Strong communication and customer service skills Friendly, professional, and dependable attitude Ability to multitask and problem-solve in a fast-paced environment Comfortable using computers and handling cash transactions Available to work at least two shifts per week