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Member Services Representative
Job Description
Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more Potential for growth and career advancement within network Complimentary CPR/AED Re-certifications Complimentary Crunch gym membership Discounts on services, products, and much more! Greet all members & guests with a smile and wish them well as they exit the club Facilitate any messages on club software at member check-in Work closely with team members in driving new member personal training sales by booking a kick off Work closely with team members in driving new members into the gym Maintain an atmosphere that makes all co-workers, members, and guests feel welcomed Possess an enthusiastic, passionate, outgoing, friendly and ambitious personality Answer phones in courteous, helpful, professional manner Facilitate all member requests or forward to a manager Maintain professional disposition at all times Understand and follow all policies, procedures and standards Schedule member service needs Assist in retail, childcare, etc. desks/areas as needed Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in Employee Handbook Above description may be subject to change or alteration at any time Fluent in English Proficient reading and writing skills Good communication skills Strong customer service skills Must be at least 18 years old Experience in a fast-paced environment Multitasking skills High energy and patience required Open availability Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Benefits
- Fitness Centers/Gyms