Member Services Representative

Member Services Representative Wayne County Community Federal Credit Union - 4.0 Orrville, OH Job Details Part-time $15 - $17 an hour 4 days ago Benefits Tuition reimbursement Employee assistance program Qualifications Opening bank accounts Financial sales Microsoft Excel Customer relationship building Customer service Regulatory compliance Promoting bank products Client relationship development Administrative experience High school diploma or GED Processing loan applications Financial regulatory compliance Productivity software Cash handling Promoting bank services Consultative selling Entry level Full Job Description Wayne County Community Federal Credit Union (WCCFCU) is seeking an individual to join our team as a Member Solutions Representative. In this role, you get to build relationships and provide an amazing experience for both members and fellow teammates. In addition, you will have many opportunities to forward the credit union's vision and mission by connecting its growing line of services with member needs in an energizing and engaging manner. The leadership team will also provide you with great resources and help you in developing your career skills. This is an important role at the credit union which reports to the VP of Operations and works closely with other team members.

Key roles include the following:

Delivers top-notch service to members while offering account assistance, opening new memberships, enhancing existing relationships with additional services, and processing consumer loan requests. Provides exemplary consultative services to members by assessing their needs, addressing their concerns and offering appropriate solutions with credit union products and services. Demonstrates excellence in performing various administrative responsibilities such as account documentation, processing member requests, and maintaining cash (including vault custodian duties as needed). Commits to upholding, promoting and staying compliant with all organizational policies as well as relevant laws and regulations. Qualifications for this position include the following: Two or more years of sales and service experience, preferably in the banking industry; A high school diploma or G.E.D.; Excellent organizational and problem solving skills; Moderate expertise with key software applications such as Word, Excel, etc. Most of all, the candidate must have a driving passion for excellence and making a difference in people's lives through fulfilling the organization's mission. We believe in supporting a healthy work/life balance. Saturday hours are scheduled on a rotation basis. We are seeking high energy customer service individuals that are looking for an opportunity to build a career and make a difference in the community. This opportunity offers a good compensation and benefits package as well as the ability to grow and enhance one's own career path. WCCFCU is an Equal Opportunity Employer. Please send your resume to Tina Yoder via Indeed, postal mail (100 W. Market St., Orrville, OH 44667), or fax (330.682.9216).' '

Work Remotely No Job Type:

Part-time Pay:

$15.00 - $17.00 per hour

Benefits:

Employee assistance program Tuition reimbursement

Work Location:

In person