Member Services Specialist The Hub Gym Broken Arrow, OK Job Details Part-time $12 - $15 an hour 1 hour ago Benefits Flexible schedule Qualifications Retail customer service procedures Conducting guided tours Fitness sales Cleaning Fitness customer service Full Job Description Full job description At The Hub Gym, we believe fitness is about so much more than workouts. It's about helping people feel supported and encouraged, improve their health, and discover they're capable of more than they imagined. Every person who walks through our doors deserves to feel seen, welcomed, and cared for. We're looking for someone who genuinely loves people. Someone who smiles easily. Someone who enjoys serving others and believes small interactions can change someone's day. This is much more than a front desk job. You'll be one of the first and last people our members see each visit, helping create and nurture our Hub community where people know that they matter.

Member Services:

We are looking for a diligent, coachable and highly motivated individual who has the passion and experience for customer service. Candidates will have an opportunity to earn performance-based bonuses through what we call Merit Based Pay. This position will be part-time for now, but additional opportunities may be available in the future. What you'll do: Welcome members and guests with warmth and enthusiasm. Learn members' names and help them feel like they belong. Give tours to prospective members and confidently explain what makes The Hub special. Help people find the membership option that best fits their goals and comfortably guide them through joining. Answer questions and provide excellent customer service. Keep the front desk clean, organized, and running smoothly. Assist with memberships, retail, and daily operations including some cleaning duties. Support our team in creating an encouraging, positive environment. We're looking for someone who: Loves connecting with people. Is comfortable starting conversations with new people. Can confidently recommend memberships without being pushy. Is dependable and follows through. Takes initiative instead of waiting to be told what to do. Communicates well and enjoys working on a team. Has a positive attitude and enjoys serving others. Wants to make a meaningful difference in people's lives.

Part-time position:

We currently have the potential for two openings, including morning, evening, and weekend shifts.

To apply:

Please send your resume and answer the following three questions. Applications without answers to these questions will not be considered. Tell us about a time someone made you feel genuinely welcomed or cared for. What did they do, and why has it stayed with you? Why do you want to work at The Hub Gym specifically, rather than just looking for any part-time job? Imagine someone walks into the gym feeling intimidated because they've never worked out before. What would you say or do to help them feel comfortable? We look forward to meeting you!

Job Type:

Part-time Pay:

$12.00 - $15.00 per hour

Benefits:

Flexible schedule

Shift:

Day shift Evening shift Morning shift

Work Location:

In person

Pay:

$12.00 - $15.00 per hour

Benefits:

Flexible schedule

Work Location:

In person