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AAA Mid States
Member Services Counselor
Career Insights for Membership Sales Representative
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Scorecard
Based on Pennsylvania data
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What they do
A Membership Sales Representative recruits and sells new memberships for organizations that rely on membership fees as a primary source of income, including industry and trade associations, service organizations, non-profit organizations and private clubs. May work within a specific territory for recruiting memberships.
$44,919 / year median in Pennsylvania
+13% projected growth
Job Description
AAA Mid States is seeking a full-time Member Service Representative for our Bedford, PA office. If you enjoy helping people, providing excellent customer service, and working in a team-oriented environment, AAA Mid States may be the perfect place for you. Responsibilities/Duties Help members maximize the value of their AAA membership by assisting with plan and benefit questions, membership sales, renewals, and account maintenance Fulfilling member requests related to planning road trips, driving directions, TripTiks and maps Assist members with hotel, car rental, and airline reservations for upcoming travel Recommend additional AAA services and products to enhance the member experience Provide basic notary, PennDOT license and title services Cashiering duties include the balancing of cash drawer Additional member service functions as necessary Required Skills & Experience A passion for helping people and delivering excellent customer service At least one year of customer service experience preferred Ability to multitask and work efficiently in a fast-paced environment High School Diploma or G.E.D. equivalency required Ability to pass a criminal background check for notary eligibility What AAA Mid States Offers Competitive compensation package Comprehensive benefits package including: Medical, Dental, Vision, Life Insurance, Disability Coverage, 401(k) with Employer Contribution, and more AAA Mid States is an