First Impression Person Santa Fe Federal Credit Union - 3.4 Amarillo, TX Job Details Full-time 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer communication Filing High school diploma or GED Cross-selling Faxing Photocopying Full Job Description The main responsibility of our First Impression Person is to ensure an accurate and positive member experience. This position is to be located at our Hillside Branch at7600 Hillside Rd Amarillo, TX 79119 The expected schedule of this position is Monday through Friday, 8:30 am - 5:30 pm.
DUTIES AND RESPONSIBILITIES
Maintain member service standards Greet and welcome members Cross sell credit union products and services Assist members with account inquiries, loan applications, online services Answer telephones and route calls appropriately Open/close accounts, verify accounts, process stop payments, order cards, answer questions regarding share accounts, share drafts, VISA cards, ATM cards, IRA's etc.. Provide a positive experience for both members and co-workers Respond to member inquiries and concerns Complete clerical tasks such as filing, photocopying, faxing, organizing
QUALIFICATIONS
High school diploma or equivalent Energetic and self-motivated Ability to work well in a team environment Strong written and verbal communication skills Accuracy and Quality Must be dependable Excellent member service skills Proficient with technology Willing to learn and expand knowledge base to beyond job description Santa Fe FCU is an Equal Opportunity Employer. We offer competitive benefits and compensation.
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance