Client Relationship Associate

Client Relationship Associate El Paso, TX Job Details Part-time | Full-time $10 an hour 1 day ago Qualifications Some college Computer operation Spanish CPR Certification Customer relationship building Financial transaction processing Sales Customer service Greeting customers Processing cash transactions First aid English Microsoft Office Customer inquiry handling Administrative experience High school diploma or GED Driver's License First Aid Certification Decision making Accounting Conflict management Accounting and finance experience Clerical experience 1 year Marketing Entry level Full Job Description Be a part of our amazing team—exciting opportunities are waiting for you! Join us in making a difference while growing your career with purpose and passion. Employment Includes Free Membership to ANY of our YWCA Locations. Indoor heated pools open year-round for water aerobics. 2 locations for lap swimming East - Central. All locations have weight rooms and cardio equipment. Fitness Classes which include Yoga, Pilates, Aquacise and Zumba. Joyce Jaynes Branch at 1600 Brown St. El Paso, TX 79902 Shirley Leavell Branch - 10712 Sam Snead Dr, El Paso, TX 79935 Dorothy Woodley Hunt Branch at 115 N. Davis Dr, El Paso, TX 79907

JOB SUMMARY:

Under general supervision, greets and interacts with the public including participants, visitors, and staff. Answers routine questions and provides information and support services concerning current YWCA program activities. Handles branch cash transactions. Performs a variety of clerical and administrative duties to support program activities, including enrollment and sales duties.

EDUCATION

High School graduate or equivalent required. Preferred two (2) years of college or equivalent experience in finance, accounting, sales and/or marketing.

EXPEREINCE

One (1) year customer service experience; or equivalent combination of experience and training that provides the required knowledge, skills and abilities required. Excellent interpersonal skills, customer care and a high level of enthusiasm are essential. Must be able to ensure compliance with YWCA standards, policies and procedures as needed. Must be able to establish and maintain effective working relationships with fellow employees and the general public. Must be able to work under pressure with constant interruptions. Must be able to work independently and autonomously. Must be able to make sound judgments, have excellent decision-making skills, and possess strong conflict resolution skills. Working knowledge of PC and MS Office software required. Must be able to maintain high standards for confidentiality. Must display positive attitude and composure. Must wear appropriate agency designated attire consistent with position for a professional appearance to meet agency standards. Must have current certifications for CPR and first aid. Must maintain these certifications throughout employment, may be required to have access to personal vehicle with valid driver's license and proof of sufficient liability insurance if assignments required multi-sites. Bi-lingual capability in English/Spanish required.

Anticipated Benefits:

YWCA Membership and Program Discounts Pay:

$10.00 per hour

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Required) Finance, Accounting, Sales and or Marketing. : 1 year (Required)

Work Location:

In person