The Company Mancuso is the leading perishable food broker and sourcing company in Western New York looking to add dynamic professionals to our team. Founded over 40 years ago, our company is built upon our team's reputation for consistently providing the best in customer service, product innovation, and industry knowledge. What We Do We partner with businesses in different segments of the food industry to provide unique solutions to our customers' needs. The manufacturing partners we represent include leading national and regional food manufacturers. Our customers include retail grocery and food service outlets. What We Offer Our culture embodies the family atmosphere of a small, locally owned company while offering training and professional development to accelerate career growth. All full-time employees enjoy comprehensive benefits including health insurance, retirement, and paid time off.

Position Description:

We are seeking a motivated and customer-focused Retail Merchandiser to support our Sales and Account Management teams. This role is responsible for executing store-level merchandising initiatives, maintaining strong customer relationships, and ensuring manufacturer products are presented in accordance with merchandising standards and promotional objectives. The ideal candidate will work closely with Outside Sales Representatives to strengthen relationships between Mancuso, its customers, and vendor partners. Success in this role requires strong communication skills, attention to detail, flexibility, and a passion for delivering exceptional retail execution. The Retail Merchandiser will develop an understanding of the food industry and how Mancuso adds value through consistent store-level support and customer engagement.

Key Responsibilities:

Visit retail grocery stores throughout the Mancuso sales territory in an efficient and organized manner. Evaluate and analyze the retail presentation of products for manufacturers represented by Mancuso. Including product placement, promotional activity, and pricing accuracy. Verify products are properly stocked, rotated, and displayed to maximize visibility and sales performance. Build and maintain positive working relationships with store-level management and associates. Gather information and feedback on product-related concerns and customer complaints at the retail level. Conduct product knowledge and "101 Training" sessions for store employees to promote product awareness and support sales growth. Coordinate store visits and merchandising activities based on customer needs and sales team priorities. Adapt to changing schedules and business needs while providing support to Outside Sales Representatives. Always represent Mancuso and its manufacturer partners professionally.

Minimum Qualifications:

High School Diploma, associate or bachelor's Degree (Business/Marketing) preferred Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook) Experience in Customer Service or Retail Industries. Retail food industry experience (preferred) Effective written and verbal communication skills Must have a valid driver's license, and reliable transportation for regular travel within the Mancuso regional sales territory (approximate 75-mile radius of Buffalo, NY). Mileage reimbursement for all work-related travel Physical Requirements Regular travel within the assigned sales territory. Ability to stand, walk, bend, lift, and move products during store visits. Ability to lift and carry up to 25 pounds occasionally. Ability to work in retail and grocery store environments for extended periods. More company information is available at mancusoltd.com.

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off Travel reimbursement Ability to

Commute:

Williamsville, NY 14221 (Required) Ability to

Relocate:

Williamsville, NY 14221: Relocate before starting work (Required)

Work Location:

In person