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Logitech
Brand Protection Specialist, Amazon NAM
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What they do
A Merchandising Specialist plans and develops merchandising strategies for retail stores. Analyses sales and market trends, and works with sales associates and managers to display merchandise and create style for a store. May travel to visit stores within a region. Helps to set up promotional displays and manage merchandise and inventory.
$30,962 / year median in Texas
+6% projected growth
Job Description
Hybrid Offsite
- USA•TX Offsite•Canada•ON Irvine, California•USA San Jose, California•USA Doral, Florida•USA Camas, Washington•USA Full time 147835 Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
The Team and Role:
- At Logitech, we design products that have an everyday place in people's lives, connecting them to the digital experiences they care about. We are looking for a data-driven, analytical, and proactive
- Brand Protection Specialist
- to protect Logitech's brand integrity, profitability, and customer experience on Amazon and across the broader e-commerce landscape.
- MAP Policy Enforcement, Feature Offer Preservation,
- and
- Returns Prevention
Your Contribution:
- Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you'll need for success at Logitech.
- In this role you will:
- 1. MAP Policy Enforcement
- + •
Monitor & Track:
- Monitor minimum advertised price (MAP) compliance across all retail channels, keeping a pulse on market Average Selling Prices (ASPs). +
Investigate:
- Identify root causes of price degradation and analyze the impact of rouge pricing behaviors. +
Enforce:
- Work closely with third-party data vendors to flag violations and leverage Amazon Brand Registry to submit claims to enforce policy compliance.
- 2. Featured Offer Preservation
- + •
Root Cause Analysis:
- Track, analyze, and own the metrics behind Lost Featured Offer (LFO) on Amazon +
Grey Market Mapping:
- Perform targeted test buys, track serial numbers, and map out the supply chain flow of grey market and unauthorized goods entering the Amazon channel. +
Remediation:
- Partner with cross-functional teams including Legal, Sales, and Supply Chain to eliminate unauthorized supply chain leaks and improve the LFO% and associated KPIs. +
Pricing Strategy:
- Analyzed promotional pricing curves to identify thresholds triggering price arbitrage, optimizing discount models to protect brand margin and channel integrity.
- 3. Returns Prevention
- + •
Data Analysis:
- Analyze Amazon return codes, customer reviews, Voice of the Customer (VoC) insights, defect data, and pricing elasticity curves to identify marketplace trends and product pain points. +
PDP Optimization:
- Partner with Logitech Marketing and Amazon account teams to optimize Product Detail Page (PDP) content, update consumer messaging, and improve A+ content to better align customer expectations and reduce return rates.
- Key Skills & Qualifications
- + Proven experience in working on brand protection related projects, ideally in a multinational technology company.
Preferred Qualifications:
- + Strong knowledge of brand protection issues and best practices.
Location:
- At Logitech, we empower global collaboration by providing a flexible hybrid work model.
- Depending on the role and team needs, this may include working remotely, on-site, or a blend of both. If relocation is required for this position, we will communicate the expected timeline and support offered.
- This is a hybrid position and we are open to candidates the following Metro areas: San Jose, CA; Irvine, CA; Camas, WA; Dallas TX; Doral FL; Toronto Canada & New York City Metro.
- The successful candidate is expected to work onsite at one of our office locations 2-3 days per week, with the remaining days remote. Specific onsite days will be coordinated with your manager and team.
Travel:
- This role requires up to approx 20% travel for internal meetings, industry conferences (as required/needed), and on-site customer visits to strengthen partnerships.
Compensation:
- This position offers an annual base salary typically between $ 75,000 and $ 155,000, depending on location and experience.