Retail Field Service Technician Market:

W.

Dallas, TX Employment Type:

Per Required Need Pay:

$16.50 per hour

Service Radius:

Up to 90 miles from your residence About the Opportunity 2020 Companies is hiring field technicians to support retail installation, merchandising, and equipment service projects throughout the W. Dallas market. This position involves traveling to retail locations and completing a variety of hands-on projects for major brands such as Dell, Intel, Dyson, Google, and HP. Assignments can range from installing new displays and fixtures to repairing existing equipment and updating retail merchandising areas. The ideal candidate is dependable, organized, comfortable working independently, and able to use mobile technology to manage assignments and submit completed-work documentation. What You'll Be Doing Your responsibilities will vary depending on the store and project.

Typical field assignments may include:

Installing and assembling retail fixtures, shelving, endcaps, and branded displays Completing store resets, remodels, build-outs, and merchandising updates Setting up televisions, kiosks, interactive displays, and other electronic equipment Maintaining and servicing existing retail displays Installing promotional graphics, price cards, SD cards, and marketing materials Performing software and operating system updates on display devices Diagnosing display and equipment issues Performing basic break-fix repairs Following planograms, schematics, layouts, and client instructions Taking photographs of completed work Uploading required images, surveys, and project information Maintaining a safe, clean, and professional work area How the Work Is Scheduled This is an assignment-based field position rather than a traditional fixed-location schedule. Most assignments are scheduled Monday through Friday, generally between 7:00 a.m. and 6:00 p.m. Available hours will depend on the number and type of projects in the market, so weekly hours are not guaranteed. Depending on client requirements, you may occasionally be asked to work: Early mornings Evenings Weekends Holidays Self-scheduling may be available for certain projects, while other assignments will have predetermined schedules. Representatives are expected to maintain at least 20 hours of availability during a rolling 30-day period. Managing Your Field Assignments You will be responsible for staying on top of your assignments and communicating with field management.

Key expectations include:

Keep your availability current Accept and schedule assignments within the required timeframe Complete jobs by their assigned deadlines Respond to field management communications, generally within 24 hours Report project issues or unexpected conditions promptly Submit accurate timecards Report any timekeeping discrepancies that require correction Complete all required forms and digital documentation Track work through designated company systems Complete required training and certifications Assist other field representatives when requested Some projects may involve working alongside a second technician or larger installation team. Travel Requirements Travel is a regular part of the position. You must be willing to travel up to 90 miles from your residence to complete assignments throughout the service area.

Applicants must have:

Reliable personal transportation Valid driver's license Current automobile insurance Ability to travel to multiple retail locations Eligible drive time and mileage reimbursement are provided according to applicable company policies. Physical Demands This position requires hands-on work and regular physical activity.

Candidates should be able to:

Lift and carry up to 60 pounds Climb ladders up to 10 feet Walk and stand for extended periods Kneel, crouch, and bend Reach overhead Grip and handle tools and equipment Perform repetitive installation and merchandising tasks Equipment & Tools Field representatives are expected to have the following basic tools available: Phillips-head screwdriver Flat-head screwdriver Hex keys Box cutter Tape measure Microfiber cloth 256GB USB drive USB-A/C adapter Smartphone & Technology Mobile technology is used throughout the assignment process. You must have an Android or Apple smartphone with a current operating system and active data plan. The device will be used to: Receive and review assignments Access digital instructions Communicate with management Clock in and out Download required applications Take project photographs Upload images and documentation Complete surveys Access internet-based work systems Applicants should be comfortable learning and using different mobile applications and digital communication tools. What We're Looking For A background in retail is helpful, but candidates with experience in other hands-on environments may also be a good fit.

Relevant experience may include:

Retail merchandising Fixture installation Field service Construction Assembly Electronics Store resets Equipment installation Maintenance You should be able to work with basic hand and power tools, follow detailed instructions, manage your time, and adapt when project requirements change.

Eligibility Requirements Applicants must:

Be 18 years of age or older Be authorized to work in the United States Possess a valid driver's license Maintain current auto insurance Have reliable transportation Be willing to travel within the assigned territory Have a compatible smartphone Be available for required assignments and training A high school diploma or equivalent is typically required. Background & Safety Screening Because assignments take place at client and retail locations, candidates may be required to complete additional screening. Depending on the assignment and applicable laws, this may include: Background check Motor Vehicle Record (MVR) review Drug screening Training Paid training is provided to prepare representatives for their assignments.

Training and certification may cover:

Safety procedures Retail installation standards Merchandising requirements Client-specific processes Mobile applications Digital reporting Assignment procedures All required training must be completed within the designated timeframe. Communication & Professional Conduct Representatives serve as an extension of 2020 Companies and its clients while working inside retail locations.

You will be expected to:

Communicate clearly with management and store personnel Maintain a professional attitude Follow company and client instructions Build positive relationships with retail partners Communicate project concerns promptly Provide and accept feedback Work respectfully with other technicians and internal teams Exercise sound judgment when resolving field issues Project & Performance Expectations Each assignment should be completed accurately, safely, and within the required timeframe.

Successful representatives will:

Follow project instructions Meet established deadlines Complete all required documentation Maintain accurate work records Submit clear photographs of completed work Keep displays and work areas organized Identify and communicate problems Support client service expectations Work effectively with minimal supervision Compensation & Perks Eligible representatives may receive: $16.50 per hour DailyPay access for eligible next-day pay Paid drive time Mileage reimbursement Paid training Flexible field assignments Monday Friday opportunities Most major holidays off Opportunities to work on projects for recognized national brands Potential for additional assignments based on availability and business needs Apply Today If you're looking for flexible field work that combines travel, hands-on projects, retail environments, and technology, this W. Dallas opportunity may be a good fit. Candidates who are dependable, organized, comfortable using tools, and capable of working independently are encouraged to apply.