Merchandise Processing SupervisorLocation:

White Lake MIPay:

$14.79 - $17.73 per hour

Job Type:

Full-timeSchedule:

40 hours per week, including evenings, weekends, and holidays as scheduled About the RoleAt The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers.

What You'll DoProduction & Team LeadershipDirect and ensure completion of daily tasks for production team members, including workspace maintenanceTrain new team members on production expectations and processesPerform quality control inspections to ensure only the best products reach the sales floorTrack and report production metrics at scheduled intervalsImplement strategies to meet product acquisition, production, and sales goalsManage product rotation and inventory control processesOperations & Quality ControlMaintain organized workspaces and prepare for next-day productionSupport store maintenance and safety protocolsPlace and coordinate supply orders for processing needsImplement product control procedures to prevent shrinkageMonitor and control property, utility, and supply usageCustomer & Team RelationsSeek ways to improve donor and shopper experiencesSupport management in fostering positive understanding of policies and proceduresCommunicate effectively with store management regarding operationsDirect complaints and concerns appropriately to managementTraining ProvidedPaid training on production expectations and store proceduresOngoing coaching and support from store leadershipOpportunity to build retail and customer service skillsWhy Join UsMission-driven work that supports programs in your communityOn-the-job trainingTeam-oriented environmentEmployee Discount, Employee Assistance Program, and more! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.