Parts and Service Associate

Parts and Service Associate Mobile, AL Job Details Full-time $25,000•$60,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee discount Opportunities for advancement Qualifications Retail sales transactions Computer operation Customer communication Maintenance inventory management Sourcing Customer relationship building Maintaining an organized workspace Customer returns handling Computer literacy Greeting customers Customer inquiry handling Order placement Computer skills POS systems Communication skills Entry level Handling customer exchanges Automotive parts and accessories knowledge

Full Job Description Position:

Powersports Parts & Accessory Associate Location:

Hall's Motorsports Adventure Lifestyle•

Mobile AL Job Type:

Full-time On-site Salary Range:

$25,000•$60,000

About Us:

Adventure Lifestyle is a family-owned and operated dealership group headquarter in Auburn, Alabama. Founded in 2021, Adventure Lifestyle is the fastest growing powersports group in the nation with over 20 powersport and marine dealerships and 11 custom truck centers.

Position Summary:

The Powersports Parts & Accessory Associate will be responsible for assisting customers with their parts and accessories needs, providing expert advice, and ensuring a smooth sales process. The ideal candidate will possess a strong knowledge of powersports vehicles, a customer-focused attitude, act as a intradepartmental liaison between both the Sales Team and the Service Team, and a keen attention to detail.

Key Responsibilities:

Greet customers warmly and assess their needs regarding powersports parts and accessories. Provide knowledgeable recommendations for parts, accessories, and upgrades based on customer inquiries and vehicle specifications. Assist customers in identifying, sourcing, and ordering parts, accessories, and aftermarket products. Maintain an organized and efficient parts department, including restocking shelves, managing inventory, and ensuring the part ordering system is up to date. Collaborate with the service department to ensure timely and accurate fulfillment of parts needed for repairs and maintenance. Process sales transactions and handle customer inquiries in a professional and efficient manner. Stay updated on industry trends, new product releases, and manufacturer announcements to provide customers with the most relevant information. Handle returns, exchanges, and warranty claims professionally and according to company policy.

Qualifications:

Previous experience in parts sales, retail, or customer service, preferably in the powersports industry. Strong knowledge of motorcycles, ATVs, UTVs, and powersports accessories. Excellent communication and interpersonal skills, with the ability to build rapport with customers. Highly organized with strong attention to detail and the ability to multitask effectively in a fast-paced environment. Basic computer skills, including familiarity with point-of-sale systems, and inventory management software. Ability to work flexible hours, including weekends and holidays if necessary. Ability to lift and carry heavy parts and accessories (up to 50 lbs). Standing for extended periods and working in a retail environment.

What We Offer:

Competitive salary with commission opportunities. Comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. A positive and supportive work environment with opportunities for professional growth and advancement in the Company. Employee discounts on dealership products and services. Opportunities for professional development and continuing education.

To Apply:

If you are enthusiastic about powersports and have a knack for customer service, we want to hear from you! Apply today to join our team at Adventure Lifestyle and help us create exceptional experiences for our customers. Please submit your resume online with Indeed or email the GM directly at with the subject line "Parts & Accessory Associate"

Job Type:

Full-time Pay:

$25,000.00•$60,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off

Schedule:

8 hour shift Every weekend Weekends as needed

Work Location:

In person