A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
Parts Counter Quinn Company - 3.4 Foothill Ranch, CA Job Details Full-time $25.80 - $36.72 an hour 16 hours ago Qualifications Retail customer service procedures Received goods storage Parts administration 5 years Customer order taking Client inquiry handling Mid-level Post-sales issue resolution High school diploma or GED Sales quoting Stock receiving Order inquiry handling Order picking Conducting sales calls Client interaction via phone calls
Full Job Description Overview :
Quinn Company, your local Caterpillar store, is hiring a Parts Counter in Foothill Ranch, California. Quinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment, diesel and natural gas engines. As a Caterpillar Dealership, Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company… local and global at the same time. Quinn Company ranks among the top performing Caterpillar Dealers in the world. This competitive, performance based drive is the foundation of the company's culture. The Parts Master will be responsible for the receiving, storing and issuing of parts in an accurate, prompt manner. Under the direction of the Parts Manager, promote the sale of our products and assist customers with their parts need.
Wages :
Starting wage will depend on experience and education. $25.80 - $36.72
Responsibilities :
Essential duties and responsibilities of a Parts Counter include the following. Other duties may be assigned. Provide quality customer satisfaction by courteously assisting customers as quickly as possible. Answer/call customers to fill parts orders or update order status, give price quotes and availability. Listen to evaluate and resolve customer problems or complaints, seeking supervisor's assistance when necessary
Qualifications :
High school diploma or general education degree (GED) and 5-7 years related experience and/or training; or equivalent combination of education and experience Quinn is an Equal Opportunity Employer
M/F/V/DV
Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans #LI-Onsite
