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NA
Napa Auto Parts Palm Desert
Auto Parts Counter Professional
Career Insights for Parts Counter Representative
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Based on California data
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What they do
A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
$42,733 / year median in California
+10% projected growth
Job Description
Auto Parts Counter Professional Napa Auto Parts Palm Desert - 3.5 Palm Desert, CA Job Details Full-time $17.40 - $25.00 an hour 13 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Life insurance Retirement plan Qualifications Professional networking Customer communication Multilingual Organizational skills Retail math Mechanical troubleshooting Full Job Description Job Summary Join our dynamic team as an Auto Parts Counter Professional, where your expertise will drive customer satisfaction and streamline automotive parts sales. In this energetic role, you will serve as the vital link between customers and our extensive inventory of auto parts and accessories. Your mechanical knowledge, exceptional communication skills, and passion for automotive repair will empower you to provide tailored solutions, manage inventory efficiently, and foster lasting client relationships. This position offers a rewarding opportunity to be at the forefront of automotive service excellence, ensuring every customer leaves with the right parts and a positive experience. Responsibilities Assist customers in identifying and selecting the correct automotive parts and accessories based on their vehicle needs. Utilize automotive diagnostics and mechanical troubleshooting skills to recommend suitable solutions for vehicle maintenance or repair. Manage inventory control by stocking, organizing, and maintaining accurate records of auto parts using inventory management systems TAMS (Total Automotive Managment System). Process sales transactions accurately through POS (Point of Sale) systems while handling cash and credit payments with professionalism. Build strong customer relationships through effective communication, product knowledge, and personalized service to encourage repeat business. Collaborate with the service team to ensure timely order fulfillment and proper stock levels for automotive parts management. Maintain organized workspaces, ensure proper stocking procedures, and uphold safety standards in the parts department. Qualifications Proven experience in automotive parts sales or dealership environments with a solid understanding of vehicle systems and automotive repair processes. Strong mechanical knowledge combined with familiarity in automotive diagnostics, troubleshooting, and vehicle maintenance. Excellent organizational skills with experience managing inventory control, stock replenishment, and order fulfillment. Proficiency in Microsoft Office applications, POS systems,TAMS platforms, and retail math for accurate sales processing. Outstanding communication skills; bilingual or multilingual abilities are a plus for serving diverse customer bases. Demonstrated ability to negotiate effectively with customers and vendors to achieve mutually beneficial outcomes. Prior experience in retail sales or auto parts management is highly desirable; dealership experience is a plus. Join us to be part of a vibrant team dedicated to delivering top-tier automotive solutions! Your mechanical expertise combined with your passion for customer service will make a real difference every day.
Pay:
$17.40 - $25.00 per hour Expected hours: 6.0 - 8.0 per weekBenefits:
Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- Other Retirement and Savings
- Health Insurance
- Dental Insurance