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PARTS COUNTER
Career Insights for Parts Counter Representative
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Scorecard
Based on Florida data
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What they do
A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
$36,540 / year median in Florida
+12% projected growth
Job Description
PARTS COUNTER GETTEL AUTOMOTIVE INC
- 3.
0 Bradenton, FL Job Details 18 hours ago Benefits Paid training Paid holidays Disability insurance Health insurance Dental insurance Vision insurance Flexible schedule Life insurance Qualifications Retail customer service procedures Pricing Maintaining an organized workspace Serving clients Removing debris Sales Customer order taking Filing Parts administration experience within automotive industry Purchase order management Parts administration experience within retail industry Customer engagement Physical inventory counts for inventory management Automotive parts sales Purchasing Automotive parts estimating Clean workspace maintenance Entry level Full Job Description At Gettel, our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. We offer a variety of training for everyone from Managers to Technicians; Gettel U and the Gettel Edge Program can provide you with the tools needed to take that next step. Above all, we have highest standard of honesty and integrity when conducting business. We are committed to an environment where the customer is always treated with respect and dignity... If you have an interest in automotive and a desire to develop a career in the industry, apply today! What We Offer Medical, Dental & Vision Insurance Life Insurance Health Savings & Flex Spending Accounts Short & Long Term Disability 401K Plan Holiday Pay Personal & Sick Days Paid Vacation Paid Training Growth Opportunities Flexible Work Schedules Discounts on products & services Employee vehicle purchase plans Saturday Lunches Accident & Critical Care Plans
GENERAL RESPONSIBILITIES
Act as principal contact between the Parts Department and all customers for the sale of parts and accessories. Primary goals are to provide customer satisfaction and maximize dealership parts sales.
SPECIFIC RESPONSIBILITIES
Provide fast and courteous service to all Parts Clients and Technicians. Answer the telephone in accordance with dealership guidelines. Solicit orders or answer questions as appropriate. List and price out parts on repair orders and/or counter tickets. Write purchase orders for parts from outside suppliers, as required, and obtain management approval. Properly input lost sales into the inventory control system. Provide the necessary information for special and emergency orders if a part is not in stock. Maintain records of all special order parts and notify the person responsible for the order. Maintain a customer back order file. Maintain the special order parts inventory in a clean and orderly manner. Maintain the warranty return parts inventory in a clean and organized manner. Help to "scrap" parts held for factory claims with the factory representative. Participate in conducting a perpetual inventory. Keep your work area clean, free of debris and safe. Perform other duties and tasks as directed by management. 10
- 5•First•Last "my pleasure" customer contact process.