Counter Clerk

Job Category:

Clerical and Administrative

Requisition Number:

COUNT006536

ing Details

ed: September 21, 2026

Full-Time

Locations

Showing 1 location

Pensacola, FL 32534, USA

Job Details

Description

Position Summary

The Counter Clerk is responsible for creating customer and internal orders, working both independently and on a team. The Counter Clerk must be familiar with machinery, including lift trucks and allied products. Extensive on the job training and e-learning must be successfully completed. The Counter Clerk will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. The Counter Clerk will advance in classification as attitude, skill level, and job performance allows.

Essential Responsibilities & Expectations

Accurately process and complete parts orders with minimal supervision

Assemble hydraulic hoses without supervision

Identify hydraulic hose and fitting size and type; build replacement hoses to match specifications

Operate all material handling equipment in a safe manner

Respond appropriately to customer demands

Maintain valid driver's license and material handling equipment operator certifications

Attend to afterhours call schedule as required

Mentor other parts department employees as needed

Other duties assigned by management as needed

Qualifications

Education

High school diploma or equivalent

Experience

Work experience involving shipping or parts operations related tasks is preferable. Experience using personal computers and basic typing skills are required. Candidates must possess the ability to quickly acquire the following required

Skills and Competencies:

Skills and Competencies

Written communication skills Telephone and verbal communication skills Basic computing skills

Job Training

Area specific parts operations training OSHA required training Material handling equipment operator certification Compliance training

Safety Summary

Working Conditions

Work is normally performed in a Parts Department environment. Limited exposure to physical risk and weather conditions is associated with this position. Sitting for extended periods of time is often required.

Physical Requirements

Speaking Listening Writing Typing Reaching Kneeling Standing Grasping Stooping Lifting items up to 75 lbs. Climbing on ladders Operating material handling equipment

Job Hazards

Slipping, tripping, falling Potential harm from operating office equipment Back and neck strain

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.

Qualifications

Skills

Required

Verbal Communication

Advanced

Parts Identification

Some Knowledge

Customer Service

Advanced

Written Communication

Advanced

Mechanical

Intermediate

Microsoft Office

Intermediate

Computer

Intermediate

Behaviors

Required

Dedicated:

Devoted to a task or purpose with loyalty or integrity

Team Player:

Works well as a member of a group

Education

Required

High School or Equivalent or better.

Experience

Required

Work experience involving shipping or parts operations related tasks is preferable. Experience using personal computers and basic typing skills are required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.