Automotive Parts Counter - Summary Welcome to Valdosta Toyota! We are growing rapidly and need a Parts Associate. We offer a fast-paced atmosphere, job stability, and amazing teammates! As a member of Valdosta Toyota, The Parts Counter Salesperson is responsible for selling parts over the counter, over the phone and occasionally on-line to our customers and doing so with the highest level of customer service. Automotive Parts Counter - Essential Duties

• Assists all customers (retail, wholesale and shop) in selection required parts in a friendly, professional and efficient manner
• Bring customer focus and high energy to our fast-paced environment
• Oversee the parts sales process from start to finish
• Follow up on back-ordered parts
• Working closely with customers, technicians, service advisors, vendors and parts staff to complete the repairs/parts request
• Answering phone calls, internet and in-store request for pricing and ordering of parts and accessories
• Solicits assigned accounts by phone
• Maintaining proper filing system of paperwork corresponding to special orders, internal we-owes, deliveries
• Maintain accurate records for merchandise warranty returns and vendor returns
• Assist in processing CCC platform orders, OE connection, e-commerce orders.
• Receiving and processing all parts orders
• Pulling parts and accessories orders for wholesale and retail customers
• Aiding technicians with looking up, quoting and billing out parts to repair orders
• Notify customers on parts arrival
• Understand and control of parts inventory
• Ensure all parts are billed correctly
• Creating bin locations for new stock
• Notify parts manager of shortage & damage discrepancies
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Keep front and rear counter areas clean and uncluttered
• Consistent, regular and reliable attendance including being ready for work at the designated start time Automotive Parts Counter - Requirements Proven Experience in auto parts sales.

Strong knowledge of automotive components and systems. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Goal-oriented and motivate to meet and exceed sales targets. Education and / or Experience

• High school diploma or general education (GED); or one to three months related experience Language Skills
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small groups situations to customers, clients and other employees of the organization. Mathematical Skills
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to calculate figures and amounts such as discounts, interest, percentages.

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Work Location:

One location

Work Remotely No Job Type:

Full-time Pay:

$19.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Vision insurance

Experience:

AUTOMOTIVE PARTS

1 year (Required)

Work Location:

In person